Technical Trainer

Toyota Automated Logistics is your global partner for integrated warehouse automation, combining the talents of Bastian Solutions, Vanderlande’s warehousing business, and viastore under one brand to deliver scalable systems, intelligent software, and life-cycle services.

About the role

The Technical Trainer helps Toyota Automated Logistics provide clients with a competitive advantage by maximizing employee adoption, minimizing risk, and ensuring employees and end users have the knowledge required to effectively utilize Toyota Automated Logistics’ technologies and systems. The role focuses primarily on training for Toyota Automated Logistics’ Exacta software, with a secondary focus on mechanical systems like advanced technology and auxiliary equipment. Training topics include safety, software, front-end applications, operational processes, and troubleshooting. Training will be provided for internal employees, customers, and dealers.

Responsibilities

• Support the design, development, and delivery of Toyota Automated Logistics training programs.
• Create training materials including presentations, user manuals, workflows, and quick guides for standard front-end applications and operational processes, ensuring materials meet brand standards.
• Assist with in-person and virtual training sessions, webinars, and workshops for clients and internal employees.
• Attend relevant training sessions and become certified in applicable technologies and/or programs.
• Compile and ensure vendor training content matches Toyota Automated Logistics standards.
• Create high-quality, effective introductory-level online learning courses.
• Assist with internal new hire and customer training coordination.
• Stay current on industry training methodologies and strategies.
• Contribute to project teams, providing help outside of training scope when required.

Requirements

• Must be eligible to work in the USA long-term without sponsorship.
• Bachelor’s degree in Business, Education, Computer Science, Communication, or related field.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Critical thinking, excellent research abilities, and strong analytical skills with superb attention-to-detail.
• Ability to learn and adapt quickly based on customer-specific needs and system configurations.
• Ability to read and interpret design specifications and process flows.
• Strong interpersonal, written, and verbal communication skills.
• Excellent organizational and time-management abilities.
• Ability to work independently and collaboratively in cross-functional teams.
• Ability to manage confidential information.
• Willing to travel up to 50% overnight (travel expenses paid by Toyota Automated Logistics).
• Must maintain a valid driver’s license and passport.

Preferred Qualifications

• Experience in Instructional Design and LMS (Learning Management Software).
• Multilingual (Spanish or French).
• eLearning content authoring experience.
• Experience with video recording and editing software.
• Mechanical aptitude.
• SQL proficiency.

Benefits

• Health, Dental, and Vision Insurance.
• 401(k) Retirement Plan with a company match.
• Vacation / Holiday Pay.
• Paid Volunteer time off.
• Tuition Reimbursement.
• Professional Associations, Conferences, and Subscriptions.
• Company Meetings & Events.