Technical Trainer

Smurfit Westrock (NYSE:SW) is the go-to leader and partner of choice in sustainable packaging. We are dedicated to creating efficient and scalable paper and packaging solutions to help solve complex packaging challenges. Guided by our values of safety, loyalty, integrity and respect, we are committed to delivering meaningful value for shareholders, customers, employees and the communities where we operate.

About the role

The Technical Trainer assists with training processes locally. The role reports into the site Supervisor, Technical Trainers or the General Manager (depending on size/scope of plant) and has dotted-line responsibility to Operations Learning & Development to ensure training is completed for Operator/Craft Job Certification. The role will be a key contact/trainer for team members, responsible for teammate assessments regarding machine skills—providing feedback, machine certification responsibility, and conducting assessments related to line of progression movements.

Responsibilities

• Completes daily technical training on the floor to assist with the Certification of team members in their roles.
• Partners with the site leadership team to support New Hire Orientation/On Boarding Training.
• Owns tracking, evaluating, and measuring training locally using the company’s Dept. Training Standards & Learning System tools.
• Supports site-specific technical learning solution creation (SOPs, Guided Workflows, Technical Learning Aids—to assist with training).
• Develops, builds, and maintains relationships with trainees & leaders in their role.
• Participates in new teammate hiring process—assesses candidates’ skills (general and/or machine), involved in interview process to assess industrial experience, and provides perspective on hiring decisions.
• Conducts training on all shifts.
• Influences others to be safety-minded.
• Team members will be certified through a Train the Trainer process, support managing day-to-day Certification Processes, and will be supported by Ops L&D with training tools & general knowledge content.
• Additional duties as assigned.

Impact

• Improve local team performance through increasing skills and time to certification processes.
• Cost eliminator driving training efficiencies across roles, saving unnecessary risk, and reducing the time allotted for training—a continuous improvement mindset.

Skills

Critical Skills/Capabilities

• Growth and Results Oriented: Results-oriented person that looks for constant ways to improve.
• Innovation: Able to support implementation of new processes and new learning technologies to drive training into the flow of work.
• Interpersonal Skills: Possess keen awareness and understanding of the importance of strong interpersonal skills in communicating, achieving OKRs, and leading people or teams (self-awareness).
• Accountability: Holds self and others responsible for actions and results.
• Influence: Able to partner and build relationships to influence teams to work together, share best practices, and develop and drive effective training for operations teams.
• Decision Making: Uses strong problem-solving skills and supporting information to arrive at optimal decisions in an appropriate timeframe; knows when to decide and/or when to seek additional input and drive for consensus.
• Communication: Willingness to work on the floor, with all shifts, in a heavy manufacturing world, to ensure critical work processes are documented and taught.
• Quality: Actively work to ensure quality is maintained while minimizing waste.

Technical Skills

• 1 – 3 years’ experience conducting/leading training, including On-The-Job training, or similar, in a manufacturing environment preferred.
• 2 – 4 years’ experience in a manufacturing environment preferred.
• Knowledge of Learning Management Systems preferred.
• Microsoft Office Experience Preferred—Word, Excel, Outlook, PowerPoint, Forms.

Benefits

• Comprehensive training with numerous learning and development opportunities.
• An attractive wage, reflecting skills, competencies, and potential.
• A career with a global packaging company where Sustainability, Safety, and Inclusion are business drivers and foundational elements of our daily work.
• Short-term bonus incentive.
• Health, dental, and vision insurance.
• Flexible spending accounts or health savings accounts.
• Retirement savings plans.
• Life and disability insurance programs.
• Paid sick leave as required by applicable state/local law.
• 15 days of paid vacation.
• 11 days of paid holidays, subject to annual change.

Pay

The salary range for this position is $55,875.00 - $93,125.00, depending on role, level, and location. The range listed is also the expected pay for roles in Illinois and Colorado.