Technical Trainer
About the role
The Technical Trainer is responsible for customer training the creation, delivery, and maintenance of customer seminars, teaching the proper operation of Park Industries’ stone cutting and related equipment. This position also performs customer product demonstrations and creates operating and maintenance manuals, training videos, and online seminars.
Responsibilities
- Present classroom lecture, software, and hands-on training which are all up to date
- Develop instructional handouts and course agenda as well as ensure instructor and customer training manuals are current and follow standardized training format
- Review and interpret engineering drawings
- Obtain and prepare stone and tooling equipment for the training center and ensure the cleanliness of the work area and equipment
- Aid Customer Service department with service calls and maintain reference library of records and files of old documents
- Create clear and understandable training manuals for instructor and customer utilization in timely fashion. The manuals include operational photos/illustrations, engineering drawings, and task sequencing
Requirements
- Solid organizational skills
- The ability to clearly communicate with all different learning styles, both verbally and non-verbally
- Someone who is patient and is able to help customers understand complex concepts
- Someone who is able to read and interpret blueprints/engineering drawings
- Related mechanical and/or electrical experience and knowledge
Qualifications
- Full-time, business office hours
- Potential for some remote/hybrid work, but this position does require that you are onsite most of the time, with travel as needed
Benefits
- Comprehensive benefits package including health, vision and dental insurance, health savings account (company funded), life insurance, short and long-term disability, a 401k program, holidays and paid time off, tuition reimbursement, and companywide bonus potential
Pay
The anticipated starting salary will be between $55,620 to $71,585 per year depending on experience. Please note that the range provided is an estimate and not a guarantee; the final offer will be determined based on factors such as experience, education, location, and assigned shift. Full-time employees may also be eligible for variable compensation, company-wide incentives, and a comprehensive benefits package. Additionally, the availability of benefits and programs may vary depending on the hire date, employment type, and hours worked.