Technical Trainer

Limited-term position ending December 31, 2027.

About the role

The Technical Trainer at Central New Mexico Community College (CNM) develops and delivers instructor-led and self-paced training for new systems, software, and features to faculty and staff. This role conducts research, testing, and documentation of new technologies and provides onboarding training to new employees, ensuring employees have the knowledge and skills to effectively utilize technologies within the college environment.

Responsibilities

• Prepares and delivers technical training programs, including presentations and webinars, to targeted personnel.
• Assesses training needs and certification requirements to tailor training material and agenda accordingly.
• Deploys training sessions and provides end-user training for clients.
• Creates comprehensive instructor materials, including course outlines, background material, and training aids.
• Assists in the design of computer-based and multimedia curriculum to enhance technical instructional delivery.
• Collaborates with other technical trainers to refine course content and delivery techniques.
• Ensures quality and consistency of course content throughout the course life cycle.
• Plans and directs various training methods, including classroom, electronic learning, multimedia programs, and computer-aided instructional technologies.
• Maintains data integrity within the Learning Management System and establishes metrics to evaluate training effectiveness.
• Develops tracking and communication protocols to coordinate with the Learning Management System.
• Performs additional duties as assigned to support training initiatives and organizational goals.

Requirements

• Associate’s degree in a related field and five (5) years of related experience or Bachelor's degree and three (3) years of related experience.

Preferred Qualifications

• Teaching or training experience.
• Technical writing experience.

Pay

$48,007 - $60,008 per year.