Technical Time Analyst

Main Responsibilities

• Shared responsibility for the successful administration of outsourced payroll for North America associates
• Runs reports to identify missing timecard information and variances.
• Exchanges routine information with members of client project team, including priorities, timeliness as issues arise.
• Coincides time interface uploads for multiple business units according to established processing deadlines.
• Resolves self-service access issues.
• Partners with external vendors (i.e. ADP, Deloitte, PwC).
• Runs and provides ad hoc payroll/ eTime reports.
• Maintains systems and databases and performs process upholding Site policies.
• Researches system configuration issues and submits tickets to adjust basic configuration of systems as required.
• Other projects and responsibilities may be added at the managers discretion.
• Participates in system testing and identification of system and user-interface issues.
• Provides SME support and historical knowledge for system integrations and acquisitions.
• Supports HR and Payroll Departments day-to-day operations.

Special Skills

• Advanced proficiency using Microsoft Excel, Word and Outlook
• Experience with an enterprise wide HRIS with the ability to develop reports for data retrieval
• Attention to detail and high level of accuracy
• Proven relationship building and conflict resolution skills
• Strong verbal and written communication skills
• Ability to communicate with employees at all levels of the organization
• Ability to adapt in a fast-paced, continually changing and deadline-driven business and work environment while managing multiple priorities

Position Requirements

• Education • High School degree or GED equivalent
• Experience • Minimum 2 years Payroll experience within an enterprise payroll system; strongly prefer experience in SAP and interfaces with external Payroll vendors
• Knowledge of payroll practices and principles
• Demonstrated ability to maintain confidentiality of information
• Ability to perform work with accuracy and attention to detail
• Strong mathematical skills with ability to research, analyze, and correct time and payroll data
• Ability to communicate verbally and written in a precise and clear manner
• Strong interpersonal skills; able to develop and maintain effective working relationships with all levels of internal/external contacts
• Desired - Knowledge of payroll policy and practice across US, Puerto Rico and Canada; experience in process documentation and improvement
• Preferred -- Industry experience
• Desired - Experience working in mid/large complex payroll environment
• Knowledge and Skills Required: Microsoft Office Suite with an emphasis in Excel and Word, including advanced proficiency; enterprise HRIS (preferably SAP) with interface to external payroll vendor (i.e., NGA, ADP, etc.)