Technical Support Officer

Job Location: Tri Centre Fire Service HQ, Gloucester

Salary: £30,024 - £32,597 per annum
Hours per week: 37.00
Contract Type: Permanent

About The Role

This is a hands-on role where your work will directly support firefighter safety and the delivery of effective services to communities across Gloucestershire. You will help assess, procure, maintain and develop operational equipment, ensuring it remains safe, compliant and ready for use. The role is based mainly at Waterwells, Quedgeley, with travel to fire stations across the county.

Responsibilities

• Supporting the assessment, maintenance and disposal of Service equipment.
• Assisting IT, Fleet and Training teams with the roll-out of new equipment.
• Supporting equipment asset management and legislative compliance.
• Receiving, storing, transporting and issuing operational equipment.
• Identifying equipment faults and arranging repair or replacement.
• Keeping accurate electronic records for control, testing and inspection.
• Monitoring equipment procurement and repair costs to support effective budget management.

Reporting to the Logistics and Resources Manager, you will provide practical, responsive support to colleagues across GFRS and Gloucestershire County Council.

Requirements

We are looking for someone who is organised, motivated and practical, with a genuine interest in equipment and service improvement. You will be confident working with colleagues and independently across the county. Strong communication skills, good IT ability, attention to detail and the ability to plan, prioritise and manage workloads are essential. You will also uphold the high standards expected of Gloucestershire Fire and Rescue Service personnel.

Benefits

• Regular formal and informal support.
• A safe, supportive and positive working environment with regular supervision.
• Flexible working, with working hours 8.00am to 4.00pm.
• Access to relevant training and career progression.
• 25.5 days’ annual leave, rising to 30.5 days after five years’ employment; pro rata for job share.
• Access to the Local Government Pension Scheme.
• Uniform.
• Staff discounts with major supermarkets and high street retailers.
• 24/7 access to the Employee Assistance Programme, including free confidential counselling and advice.
• Cycle to Work scheme.
• Links to employee networks such as Prism (LGBT+), Young Employees Network, Black Workers Network and Neurodiversity Workers Network.
• Gloucestershire Salary Sacrifice Green Car Scheme, subject to terms and conditions.

Schedule

Working hours: 8.00am to 4.00pm

This position is subject to a standard DBS check. The council is not currently able to offer sponsorship in this role. Candidates will need to have the right to work that enables them to commit to at least 6 months' employment. Right to work is not transferable from a sponsored role held with another employer.

For an informal discussion about the role, please contact: Steve Ellis at steven.ellis@glosfire.gov.uk or 07918 225731, or Matthew Farr at matthew.farr@glosfire.gov.uk or 07387 532083.