Technical Support Management (TSM) Specialist

Specific Duties & Responsibilities

• Serve as the Local TSM Administrator (Security+ certified); provide TSM System and ETC system overview training to OPC PRO personnel, USN INSURV team members, and shipbuilder personnel.
• Support tracking of deficiency records including Surveillance, Test Witnessing, Compartment Completion Inspections, Corrective Action Requests (CAR), Trial Cards, and Project Management records.
• Develop and maintain ship-unique data and database for OPC PRO deficiency record input into the ETC tool and TSM system.
• Aid OPC PRO personnel in maintaining and updating deficiency record status from creation through closure in the ETC tool and TSM system.
• Aid in preparation of technical briefings, assessments, audits, and milestone reviews; prepare weekly program management and financial metric status reports.
• Maintain ETC creation capability during pre-trial production inspection and test cycles; transfer cutter ETC pre-trial deficiencies and Quality CARs into TSM.
• Aid with creation of new trial cards; support pre-screening and screening activities before, during, and post trials.
• Maintain a deployable mini-LAN for sea trials (up to 20 laptops and associated infrastructure) IAW Coast Guard and NAVSEA TSM requirements.
• Respond to USN INSURV trial card database requests; attend meetings and support program reviews as assigned.

Required Knowledge, Skills, And Abilities

• Proficiency in the Government TSM system and ETC tool.
• Expertise in Microsoft Office suite applications.
• Ability to develop and maintain ship-unique databases and deficiency record tracking.
• Physical ability to perform moderate walking and movement through an active shipyard.

Education, Certification And Experience

• Bachelor's degree required; or at least six (6) years of additional relevant experience may be substituted in lieu of degree.
• At least six (6) years of relevant experience.
• Knowledge of ship construction deficiency records management process.
• Knowledge of Government TSM system and ETC tool.

WORK LOCATION

Mobile, AL

Security

Security+ certification required. Secret level security clearance required. Non-Disclosure Agreement (NDA) required.

Benefits

• Solvere offers a comprehensive and generous benefits package.
• The Solvere benefits package includes medical, dental, and vision insurance for the employee and/or families.
• Solvere also includes basic life insurance plus short- and long-term disability for the employee.
• Employees may elect to enroll in our company’s 401k plan.
• Employees will also accrue paid time off and holidays.
• Additional voluntary options include supplemental insurance plans.

About the Company

Visit: www.solveretechnical.com

Equal Employment Opportunity

Solvere Technical Group is committed to non-discrimination and equal employment opportunity. All qualified applicants will receive consideration for employment without discrimination based on disability, protected veteran status or any other characteristics protected by law.