Technical Support Engineer
About the role
You will troubleshoot plant operational issues and deliver timely, effective technical solutions to maintain safe and consistent production.
You will identify and lead small-scale projects that improve plant reliability, efficiency, and overall performance.
You will support the safe, efficient startup of new production facilities and ensure operational readiness.
You will develop and deliver technical training to operations personnel to strengthen onsite capabilities.
You will establish and maintain best practices, technical standards, and critical alerts to drive consistency across operations.
You will utilize EAM systems to identify critical spares, optimize maintenance strategies, and improve asset availability.
You will partner with design and installation teams to enhance future plant designs and long-term performance outcomes.
You will track and report KPIs, provide technical input for business opportunities, and support operations with up to 30% travel and occasional after-hours support.
Responsibilities
- Troubleshoot plant operational issues and deliver timely, effective technical solutions to maintain safe and consistent production
- Identify and lead small-scale projects that improve plant reliability, efficiency, and overall performance
- Support the safe, efficient startup of new production facilities and ensure operational readiness
- Develop and deliver technical training to operations personnel to strengthen onsite capabilities
- Establish and maintain best practices, technical standards, and critical alerts to drive consistency across operations
- Utilize EAM systems to identify critical spares, optimize maintenance strategies, and improve asset availability
- Partner with design and installation teams to enhance future plant designs and long-term performance outcomes
- Track and report KPIs, provide technical input for business opportunities, and support operations with up to 30% travel and occasional after-hours support
Requirements
- Meet the required qualifications with a Bachelor’s degree in Engineering or a minimum of 4 years of relevant technical experience
- Apply hands-on experience in plant operations, maintenance, or industrial systems to support daily activities and problem resolution
- Demonstrate strong troubleshooting and problem-solving skills to address complex technical challenges in industrial environments
- Manage multiple priorities effectively while working independently to meet deadlines and operational needs
- Communicate clearly and professionally through strong verbal and written communication skills across all levels of the organization
- Collaborate effectively with cross-functional teams to achieve shared goals and drive operational success
- Maintain strong attention to detail and organization to ensure accuracy, efficiency, and consistency in all work tasks
Qualifications
- Meet the required qualifications with a Bachelor’s degree in Engineering or a minimum of 4 years of relevant technical experience
- Apply hands-on experience in plant operations, maintenance, or industrial systems to support daily activities and problem resolution
- Demonstrate strong troubleshooting and problem-solving skills to address complex technical challenges in industrial environments
- Manage multiple priorities effectively while working independently to meet deadlines and operational needs
- Communicate clearly and professionally through strong verbal and written communication skills across all levels of the organization
- Collaborate effectively with cross-functional teams to achieve shared goals and drive operational success
- Maintain strong attention to detail and organization to ensure accuracy, efficiency, and consistency in all work tasks
Skills
- Strong troubleshooting and problem-solving skills
- Effective communication and collaboration
- Attention to detail and organization
- Experience with EAM systems
- Ability to work independently and manage multiple priorities
Benefits
- Competitive compensation and an outstanding benefits package
- Health, dental, disability, and life insurance
- Paid holidays and vacation
- 401(k) matching
- Pension benefits
- Employee discount program
- Opportunities for educational and professional growth
Pay
Pay commensurate with experience. Open to salary range $90,000 - $132,000.
Schedule
Occasional after-hours support may be required.