Technical Support Engineer
About the role
The client's engineering team manages a network of simulators and modeling capabilities for rehearsal and exercise purposes. The Technical Support Engineer will provide operational training to military personnel, perform day-to-day checks, and support training in live, virtual, and constructive environments.
Responsibilities
- Aid and provide training to warfighters
- Perform day-to-day operational checks for local and outstation systems
- Support training in live, virtual, and constructive environments
- Create technical documentation
- Operate the virtual environment for large-scale training exercises
- Identify and track deficiencies to improve system functionality
- Build and install new simulators and networks
- Operate on an Agile Scrum team and communicate daily
Requirements
- Experience working on complex networked distributed systems
- Experience with Microsoft Windows and Linux operating systems
- Ability to troubleshoot and resolve issues with basic network and operating systems
- Ability to create technical documentation
- Ability to travel up to 20% of the time
Qualifications
- TS/SCI clearance
- Bachelor’s degree and 1+ years of experience with Tier 1 Level Technical Support, or 5+ years of experience with Tier 1 Level Technical Support in lieu of a degree
- Security+ Certification
Skills
- Experience supporting distributed mission operations training
- Experience with programming or scripting languages
- Experience with firewalls
- Experience with ACAS
- Experience implementing STIGS
- Knowledge of Image Generator (IG) and Constructive Force Generator (CGF) programs, such as MACE and VRSG
Benefits
Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. These include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. The company also offers a recognition awards program and a variety of compensation options, including a salary range of $69,400.00 to $158,000.00 (annualized USD).
Pay
$69,400.00 to $158,000.00 (annualized USD)
Schedule
Flexible schedule, with occasional travel up to 20% of the time.