Technical Support
This role sits within an enterprise IT environment supporting executive leadership, focused on delivering high-touch technical support and ensuring a seamless end-user experience. The position requires a customer-facing professional who can manage executive interactions while troubleshooting and resolving complex technical issues across desktop and mobile environments.
POSITION TITLE: IT Executive Support Specialist
LOCATION: Coppell, TX (On-site, 5 days/week)
DURATION: 6-month contract to permanent
RATE DURING CONTRACT: $28/HOURLY
SALARY UPON CONVERSION: NEGOTIABLE
RESPONSIBILITIES:
- Provide white-glove technical support to C-level executives and senior leadership, acting as the primary point of contact for IT-related needs
- Troubleshoot and resolve hardware, software, and connectivity issues across Windows and Apple devices, including laptops, mobile devices, and peripherals
- Proactively monitor executive user experience, communicate updates, and follow up on unresolved issues to ensure minimal downtime
- Support executive onboarding/offboarding, including device setup, data transfer, access configuration, and security compliance
- Handle standard desktop support tasks such as imaging machines, resolving hardware issues, and supporting conference room/AV technology
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- Coppell, TX
- onsite
- Temporary / Contract
- 26 - 28 USD / Hourly
-
This role sits within an enterprise IT environment supporting executive leadership, focused on delivering high-touch technical support and ensuring a seamless end-user experience. The position requires a customer-facing professional who can manage executive interactions while troubleshooting and resolving complex technical issues across desktop and mobile environments.
POSITION TITLE: IT Executive Support Specialist
LOCATION: Coppell, TX (On-site, 5 days/week)
DURATION: 6-month contract to permanent
RATE DURING CONTRACT: $28/HOURLY
SALARY UPON CONVERSION: NEGOTIABLE
RESPONSIBILITIES:
- Provide white-glove technical support to C-level executives and senior leadership, acting as the primary point of contact for IT-related needs
- Troubleshoot and resolve hardware, software, and connectivity issues across Windows and Apple devices, including laptops, mobile devices, and peripherals
- Proactively monitor executive user experience, communicate updates, and follow up on unresolved issues to ensure minimal downtime
- Support executive onboarding/offboarding, including device setup, data transfer, access configuration, and security compliance
- Handle standard desktop support tasks such as imaging machines, resolving hardware issues, and supporting conference room/AV technology