Technical Support

About the role

Be a part of an award-winning team that passionately cares about their members. Provide solutions to members for the products and services they love all while sharing upcoming technology.

Responsibilities

• Diagnose potential technical or network related issues
• Guide members through step-by-step solutions for all lines of business

Requirements

• Completed a high school degree or GED
• Customer service skills
• A solid understanding of the latest technology
• Experience with troubleshooting wired and wireless routers, modems, and other internet devices
• Ability to work flexible hours including evenings, weekends and holidays

Qualifications

Ongoing Knowledge
Outgoing Personality
Effective Communication
Calm Under Pressure
Adaptability

Skills

• Customer service skills
• Understanding of latest technology
• Troubleshooting wired and wireless routers, modems, and other internet devices

Benefits

This isn't your average gig. This is a foot in the door with the nation's largest telecommunications cooperative.

Pay

N/A

Schedule

N/A