Technical Support Assistant (Temporary)

Job Duties And Responsibilities

• Aid in providing on-site basic technical support for Service Desk, Client Services, Asset Management and Audio Visual Services.
• Assist with document requests and incidents in ITSM solution.
• Support delivery and installation of computer hardware.
• Perform basic technical maintenance and troubleshooting on computer hardware/software in academic and administrative areas.
• Deploy PCs and equipment.
• Laptop setup and software configuration.
• Manage inventory including receiving of goods, stock room management, and inventory updates.
• Assist with audio visual events.
• Perform preventive audio visual maintenance tasks.

Required Qualifications

• High school diploma or equivalent.
• Experience using Windows and MacOS.
• Training/certification in related area(s) or customer support work experience (recommended).
• Desire to learn and ability to work independently.

Flexible Schedule

Monday – Friday, 8:30 am – 6:00 pm as needed for the position. The position is available up to 25 hours per week.

The work requires moderate physical exertion with long periods of standing, repetitively lifting lightweight objects with frequent bending or stooping. Work also involves the recurring lifting of moderately heavy items (up to 20 pounds). The position requires average agility and dexterity.