Technical Support Analyst - Level 1

About the role

Empire Merchants North is seeking a skilled professional to join our team. The ideal candidate will possess strong technical skills and experience in Active Directory and troubleshooting.

Responsibilities

• Manage Active Directory environments
• Troubleshoot and resolve IT issues
• Support remote and on-site teams
• Collaborate with cross-functional teams to improve processes

Requirements

• Minimum 3 years of relevant experience
• Proven experience with Active Directory administration
• Experience with troubleshooting and problem-solving
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team

Qualifications

• BS/BA in Computer Science or related field
• CISSP certification preferred

Skills

• Active Directory Administration
• Troubleshooting and Problem Solving
• Communication and Interpersonal Skills
• Team Collaboration

Benefits

• Flexible working hours
• Competitive salary package
• Health insurance
• Professional development opportunities

Pay

• $50,000 - $60,000 annually

Schedule

• Full-time position
• Monday to Friday, 9 AM to 5 PM

Application Instructions

Please upload your resume/CV in one of the following formats: DOC, DOCX, RTF, PDF (editable only) TXT and HTML. The document must be less than 5MB. Additionally, please confirm your understanding that this is an onsite position.

Voluntary Self-Identification

Empire Merchants North is an equal opportunity employer and does not discriminate against any applicant because of race, color, religion, sex, national origin, disability, genetic information, age or military/veteran status in accordance with federal law.

Pre-Employment Request for Veteran Classification

If you belong to any of the categories of protected veterans listed above, please indicate by checking the appropriate box below. As a government contractor subject to VEVRAA, we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA.

Candidate Acknowledgment

I understand that completion of this application does not indicate that there are any positions open and does not in any way obligate the Company or any of its affiliated companies to hire me or to offer me a job. I also understand this application is kept open for 60 days after it is submitted to the Company. If I have not been contacted within this 60-day period and still wish to be considered for employment, I must fill out a new application.