Technical Supplier Governance Lead

Responsibilities

• Establish and operate governance processes for monitoring technical supplier performance across Transformation & Technology programs and operational services.
• Develop and maintain vendor performance scorecards and reporting frameworks to track supplier delivery, service reliability, and operational commitments.
• Cook up periodic supplier performance reviews with internal technology leadership.
• Serve as a central coordination point for technical supplier performance visibility within Transformation & Technology.
• Maintain visibility into technical vendor contracts, statements of work, and renewal timelines supporting technology initiatives.
• Partner with Finance to track vendor spend against approved budgets and contract terms.
• Review invoices and vendor cost allocations to ensure alignment with contracted services and approved technology budgets.
• Monitor contract utilization, engagement aging, and upcoming renewal obligations.
• Provide input to technology leadership regarding supplier performance and contract renewal considerations.
• Vendor Financial Governance and Invoice Oversight
• Review and validate vendor invoices to ensure alignment with contractual terms, statements of work, and approved budget allocations.
• Confirm that billed services, hours, and deliverables correspond to contracted engagements and approved work requests.
• Cook up with Finance and Accounts Payable to ensure accurate cost center allocation and timely invoice processing while maintaining clear financial governance controls.
• Monitor vendor spend against approved Transformation & Technology budgets and identify discrepancies, anomalies, or trends requiring investigation.
• Governance Reporting and Operational Cadence
• Develop governance dashboards and operational reporting to provide visibility into supplier performance, delivery risk, and contract utilization.
• Support recurring governance forums by preparing reports, analysis, and briefing materials for leadership review.
• Track action items and remediation plans associated with supplier performance issues.
• Risk, Compliance, and Audit Support
• Maintain documentation supporting supplier oversight activities and governance processes.
• Partner with internal audit, risk, and compliance teams to support evidence gathering related to technical supplier engagements.
• Ensure vendor oversight practices align with internal control standards and corporate governance policies.
• Absorb documentation required for regulatory and internal audit reviews.

Qualifications

• Bachelor’s degree in Business Administration, Information Technology, Finance, or a related field, or equivalent professional experience.
• 5+ years of experience supporting technology organizations in vendor governance, program management, IT operations support, or financial governance.
• Experience working with IT service providers, consulting partners, or technology vendors.
• Experience supporting contract tracking, financial monitoring, or operational performance reporting.
• Experience developing governance reporting and executive-level status summaries.
• Experience working cross-functionally with technology, finance, and procurement stakeholders.

Skills

• Strong analytical and problem-solving skills.
• Excellent organizational discipline and attention to detail.
• Advanced Microsoft Excel and PowerPoint skills.
• Strong written and verbal communication skills.
• Ability to translate operational performance metrics into meaningful insights.
• Ability to work across multiple stakeholders in a fast-paced transformation environment.

What’s in it for you?

• The expected hiring compensation range for this position is $109,900 - $151,500 annually.
• This is a hybrid opportunity working in Frederick, MD.
• The total compensation package for this position may include other elements, such as a sign-on bonus, long term incentives, and annual bonuses.
• This role is eligible to participate in the Annual Incentive Plan.
• The current target payment for the position is 20% of base salary, modified for corporate and individual performance.
• Bonuses are pro-rated based on start date.
• This role has 20 vacation days and 10 sick days that are accrued on a bi-weekly basis.
• Employees also have 9 paid holidays throughout the calendar year.
• We have a competitive compensation and benefits package focused on your overall wellbeing.
• Employee benefits include health, life, and dental insurance; 401K with company match up to 6% as well as a pension package; generous time off; and wellbeing initiatives throughout the year (we like doing fun stuff).
• We’re big on professional development and we’ll support and mentor you in your career progression and expect you to help us pay it forward by helping us develop tomorrow's leaders and growth-focused professionals.
• We value our teams and our communities and believe in giving back. Enjoy time off to volunteer for those causes that matter most to you!