Technical Subject Matter Expert (SME)

Core Responsibilities

• Advise on architecture, modernization strategy, platform selection, integration patterns, and technical tradeoffs for Federal client public-facing websites, microsites, search, AI/ML, and web applications.
• Review technical designs, Drupal module approaches, APIs, data feeds, automation patterns, and cloud-hosted components for scalability, maintainability, security, and alignment with Federal and Federal web requirements.
• Provide specialized guidance for Drupal/WCMS configuration, custom module development, search implementation, AI/NLP chatbot capabilities, data visualization support, and content migration activities.
• Support technical issue resolution for high-priority incidents, production performance concerns, complex defects, infrastructure dependencies, and cross-contractor coordination issues.
• Advisory on CI/CD, code quality, version control, automated testing, DevSecOps practices, and release-readiness reviews.
• Participate in requirements discussions, technical backlog refinement, sprint reviews, demonstrations, and solution planning sessions.
• Recommend emerging tools, standards, and implementation approaches that improve user experience, reliability, accessibility, searchability, and operational efficiency.
• Support ATO, security, and compliance efforts by providing technical context, artifact review, and remediation recommendations for web and cloud systems.
• Mentor technical staff and communicate complex technical options and risks to Government and program leadership.

Minimum Qualifications

• Demonstrated experience providing technical advisory or architecture support for large public-facing websites or enterprise web platforms.
• Strong understanding of Drupal or comparable WCMS platforms, custom web development, front-end standards, APIs, and integration approaches.
• Experience with cloud-hosted web environments, preferably AWS, including monitoring, scalability, performance, security, and availability considerations.
• Working knowledge of Section 508, WCAG, USWDS, HTML5, CSS, JavaScript, W3C standards, and Federal digital service expectations.
• Ability to communicate technical risks, design options, and recommendations to both technical and non-technical stakeholders.
• Experience supporting Agile delivery teams and working with tools such as Jira, Confluence, Git, or similar collaboration platforms.