Technical Specialist

Key Responsibilities

• Using word processing software and other technical applications to input, edit, format and spell-check documents.
• Using more advanced features of software applications.
• Aiding with more difficult and complex production assignments.
• Training and mentoring of document production specialists.
• Performing scanning, clean-up and formatting of images for more advanced level projects; proofreading.
• Responding to inquiries regarding status of projects; answering routine and complex questions regarding basic applications and department procedures.
• Aiding the IT department in answering routine and complex document processing questions as received through the help desk.

Required Education, Knowledge & Experience

• A minimum of 3-5 years’ experience working with and creating documents in a document production center or similar environment.
• Certified as a Microsoft Certified Application Specialist (MCAS) with advanced knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Legal background experience is a plus.

Required Skills And Abilities

• Proficiency with several of the following applications: ODSM Transcribing Software, DocXtools Expert, OmniPage 14, DealProof, document production tracking software programs, ServiceNow, Adobe, Best Authority, and Litera ChangePro and other Litera products.
• Experience processing pleading documents, including generating Tables of Authorities, is a plus.
• Accurate and proficient typing skills (minimum of 75 words per minute preferred).
• Excellent proofreading skills and technical aptitude and willingness to learn new applications.
• Ability to produce accurate work product with minimum revision.
• Ability to follow directions, work under pressure and use good judgment to perform tasks under limited supervision.
• Ability to analyze tasks to organize, prioritize and handle multiple projects.
• Ability to function in a high production environment.
• Strong customer service and communication skills and flexibility to handle any tasks that are needed.
• Maintain a flexible work schedule and work overtime as needed.

Physical Requirements

• Ability to sit and stand for extended periods.
• Ability to lift up to 25 pounds.

Pay

The expected salary range for this position is $65k-$75k. Final compensation will be determined based on several factors, including but not limited to, relevant experience, qualifications, skill set, and geographic location.

About the Role

This position is remote and works Friday-Monday 7:00am-6:00pm CT.

Schedule

Friday-Monday 7:00am-6:00pm CT (Remote)

Benefits

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Qualifications

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Skills

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Benefits

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Equal Opportunity Employer

Pillsbury Winthrop Shaw Pittman LLP is an Equal Opportunity Employer.