Technical Specialist Advisor

About the role

Join Southern California Edison (SCE) as a Technical Specialist Advisor and help drive operational excellence for T&D Methods through process innovation, technology integration, and data visualization. Your work will contribute to powering our planet, reducing carbon emissions, and creating cleaner air for everyone.

Responsibilities

• Collaborates with business stakeholders to define data requirements and translate business questions into analytical queries.
• Develops new processes with the goals of increasing productivity, reducing risk of system failure, promoting efficiency in workflow, and meeting or exceeding key operational performance targets.
• Updates and revises technical manuals based on policies and procedures, manufacturer information, industry standards, and best practices.
• Provides input into the definition and documentation of the technical delivery policy, process, standards, and documentation templates, collaborating with the product development team on product design and upgrades.
• Supports substation in creating goals for bill of material processing, setting monthly targets with support from transmission and distribution.
• Delivers independent execution of established and emerging work processes and systems.
• Communicates status of projects and studies, assists with planning and scheduling, and ensures alignment of communications initiatives to meet business unit goals and overall strategy, including consistency in tone, message, and approach.
• Conducts data analysis to develop insights and identify trends from large datasets regarding substation package intake and processing.
• Leads major projects that have major financial or operational impact to the operating unit and/or company.
• Performs in-depth analysis, develops recommendations, and provides consulting to address customer and/or Company problems/issues which cross organizational boundaries and require thorough technical knowledge to resolve.
• A material job duty of all positions is ensuring the protection of all physical, financial, and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information with the highest standards of conduct and integrity.

Requirements

• Seven or more years of experience providing technical support.
• Experience in defining data requirements and building analytical queries.
• Possess a valid Class C Driver's License.

Preferred Qualifications

• Experience developing technology tools to enhance existing processes (procedures, standards, automation, quality control).
• Experience using project management, scheduling, reporting, or database tools such as Power BI, SAP, Microsoft Access, Excel.
• Project Management certification.

Schedule

This position’s work mode is hybrid. The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days. The work mode can be changed based on business needs.

Unless otherwise noted, employees are required to work and reside in the state of California.

Additional Information

• This position has been identified as a NERC/CIP impacted position. Prior to being hired, the successful candidate must pass a Personnel Risk Assessment (PRA) or Background Investigation. Once hired, the candidate must complete specified training prior to gaining un-escorted access to assigned work location and performing necessary job duties.
• Relocation does not apply to this position.