Technical Solutions Manager
Gray Matter Logic · Chandler, AZ · 3 days ago
EngineeringFull-time
Responsibilities
- TSM understands the technical deliverables of the IFS implementation project per the solution proposed in the sales cycle and provides input to the Project Manager for incorporating them into the project plan.
- Covers all technical activities in the implementation/upgrade project, from the initial deployment of software to post-go-live support.
- Acts as the point of contact for the customer and the project team and ensures good communication between technical teams and project team members.
- Plans/coordinates/tracks progress of Configurations, Reports, Integration, and Modification (CRIM) development activities and technical training.
- Forecasts technical resource demand and secures resources from delivery teams.
- Solves technical issues during the project.
- Participates in the technical CRIM items, makes sure appropriate designs are used in each CRIM item, and the combination of all CRIM constitutes a robust solution.
- Assists/guides the customer with technical configuration, and security setup in the IFS product being implemented.
Requirements
- Bachelor's degree in Computer Science, Information Technology, or a related field
- Minimum of 5 years of experience in a technical solutions or project management role
- Strong understanding of software integration and system architecture
- Experience with CRIM, accounting, and business operation platforms
- Excellent problem-solving skills and the ability to work under pressure
- Proven leadership skills with experience managing a technical team
- Exceptional communication and interpersonal skills to engage with clients effectively
Benefits
- Flexible Paid Time Off
- Vanguard 401(k)
- Company Paid UHC Medical PPO & Delta Dental
- Company Paid Long-Term Disability & Group Life
- Voluntary Vision, Life, Short-Term Disability, Accident, Hospital, Critical Illness, Legal Shield, ID Shield
Pay
Not specified
Schedule
Not specified
Qualifications
Not specified
Skills
Not specified
Benefits
- Flexible Paid Time Off
- Vanguard 401(k)
- Company Paid UHC Medical PPO & Delta Dental
- Company Paid Long-Term Disability & Group Life
- Voluntary Vision, Life, Short-Term Disability, Accident, Hospital, Critical Illness, Legal Shield, ID Shield
Location
Chandler, Arizona