Technical Solutions Engineer

Epic · Springfield, MA · 2 wk ago

On-siteInformation TechnologyFull-time

About the role

Problem-solving with a purpose. As a Technical Solutions Engineer at Epic, you’ll work on software that impacts 305 million patients around the world. Alongside customer counterparts, you’ll tackle mission-critical and complex problems – we’re way beyond “turn it off and on again” issues. You’ll need to diagnose the problem, identify a solution, and manage the implementation of the solution, sometimes across multiple physical locations and stakeholders.

Responsibilities

Tackle mission-critical and complex problems for healthcare organizations
Diagnose problems and implement solutions
Collaborate with customer counterparts to deliver solutions
Work in various physical locations and with multiple stakeholders

Requirements

Bachelor's degree or greater
A history of academic excellence or professional success
Willingness to travel occasionally to customer locations
Eligible to work in the U.S. without visa sponsorship
Relocation to the Madison, WI area (reimbursed)

Qualifications

Eligible to work in the U.S. without visa sponsorship
Relocation to the Madison, WI area (reimbursed)
Cover letter required

Skills

Strong problem-solving skills
Excellent communication and collaboration abilities
Ability to work in diverse environments

Benefits

Comprehensive benefits package
Merit-based compensation
Annual raises and bonuses
Stock grants
Four-week sabbatical after five years

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