Technical Solutions Engineer
About the role
Problem-solving with a purpose. As a Technical Solutions Engineer at Epic, you’ll work on software that impacts 305 million patients around the world. Alongside customer counterparts, you’ll tackle mission-critical and complex problems – we’re way beyond “turn it off and on again” issues. You’ll need to diagnose the problem, identify a solution, and manage the implementation of the solution, sometimes across multiple physical locations and stakeholders.
Responsibilities
- Tackle mission-critical and complex problems
- Diagnose problems and implement solutions
- Collaborate with customer counterparts
- Work across multiple physical locations and stakeholders
Requirements
- Bachelor's degree or greater
- A history of academic excellence or professional success
- Willingness to travel occasionally to customer locations
- Eligible to work in the U.S. without visa sponsorship
- Relocation to the Madison, WI area (reimbursed)
Qualifications
- Eligible to work in the U.S. without visa sponsorship
- Relocation to the Madison, WI area (reimbursed)
Skills
- Strong problem-solving skills
- Excellent communication and collaboration abilities
- Ability to work independently and as part of a team
- Experience with healthcare technology and patient management systems
Benefits
- Comprehensive benefits package
- Merit-based compensation
- Annual raises and bonuses
- Stock grants
- Sabbatical after five years
Pay
Compensation is commensurate with experience.
Schedule
Hours are flexible to accommodate your needs and the demands of the role.
Benefits
- Healthcare coverage
- Retirement savings plan
- Employee assistance program
- Flexible spending accounts
- Life insurance
- Disability insurance
- Short-term and long-term disability coverage
- Accidental death and dismemberment insurance
- Dependent care assistance program
- Family and medical leave
- Parental leave
- Volunteer time off
- Wellness programs
- On-site fitness center
- Meal reimbursement
Company Culture
Our uniquely themed campus was designed to heighten your ability to get stuff done in your office, a conference room, or by the fireplace in a comfy chair. All meals are restaurant-quality but cost only a few dollars, and they’re prepared by a team comprised of kitchen talent from restaurants around the country. And, after five years here, you’ll earn a four-week sabbatical anywhere in the world.
Equal Opportunity Employer
We are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. Our principles of diversity, equity, and inclusion are woven into our culture and practices.