Technical Solutions Engineer

About the role

Problem-solving with a purpose. As a Technical Solutions Engineer at Epic, you’ll work on software that impacts 305 million patients around the world. Alongside customer counterparts, you’ll tackle mission-critical and complex problems – we’re way beyond “turn it off and on again” issues. You’ll need to diagnose the problem, identify a solution, and manage the implementation of the solution, sometimes across multiple physical locations and stakeholders.

Responsibilities

• Tackle mission-critical and complex problems
• Diagnose problems and identify solutions
• Manage the implementation of solutions
• Work alongside customer counterparts
• Occasionally travel to customer locations

Requirements

• Bachelor's degree or greater
• A history of academic excellence or professional success
• Willingness to travel occasionally to customer locations
• Eligible to work in the U.S. without visa sponsorship
• Relocation to the Madison, WI area (reimbursed)

Qualifications

• Eligible to work in the U.S. without visa sponsorship
• Relocation to the Madison, WI area (reimbursed)
• Covid-19 vaccination

Benefits

• Comprehensive benefits to keep you healthy and happy as you grow in your life and career
• Merit-based compensation reflecting the impact your work has on the company and our customers
• Annual raises and bonuses
• Stock grants

Pay

Compensation is competitive and reflects the impact your work has on the company and our customers.

Schedule

Hours are flexible to accommodate your needs and the demands of the role.

Skills

• Strong problem-solving skills
• Excellent communication and collaboration skills
• Ability to work independently and as part of a team
• Experience with software development and troubleshooting

Benefits

• Restaurant-quality meals at no cost
• Four-week sabbatical after five years
• Opportunities for professional growth and development

Company Culture

We offer a unique campus environment designed to enhance productivity and creativity, including:

• Restaurant-quality meals at no cost
• Unique and inspiring workspaces
• Opportunities for professional growth and development

Equal Opportunity Employer

We are committed to creating an inclusive workplace where everyone feels valued and respected. Diversity, equity, and inclusion are integral to our principles and practices.