Technical Solutions Engineer

About the role

Problem-solving with a purpose. As a Technical Solutions Engineer at Epic, you’ll work on software that impacts 305 million patients around the world. Alongside customer counterparts, you’ll tackle mission-critical and complex problems – we’re way beyond “turn it off and on again” issues. You’ll need to diagnose the problem, identify a solution, and manage the implementation of the solution, sometimes across multiple physical locations and stakeholders.

Responsibilities

• Tackle mission-critical and complex problems
• Diagnose problems and implement solutions
• Collaborate with customer counterparts
• Manage implementation across multiple physical locations and stakeholders

Requirements

• Bachelor's degree or greater
• A history of academic excellence or professional success
• Willingness to travel occasionally to customer locations
• Eligible to work in the U.S. without visa sponsorship
• Relocation to the Madison, WI area (reimbursed)

Qualifications

• Eligible to work in the U.S. without visa sponsorship
• Relocation to the Madison, WI area (reimbursed)

Benefits

• Comprehensive benefits to keep you healthy and happy as you grow in your life and career
• Merit-based compensation reflecting the impact your work has on the company and our customers
• Annual raises and bonuses
• Stock grants
• Four-week sabbatical after five years

Pay

Compensation is competitive and reflects the impact your work has on the company and our customers.

Schedule

Full-time position.

Skills

• Strong problem-solving skills
• Ability to work independently and collaboratively
• Excellent communication and interpersonal skills
• Experience with healthcare technology

Benefits

• Healthcare coverage
• Retirement savings plan
• Flexible work arrangements
• Professional development opportunities

Company Culture

We offer a unique campus designed to enhance productivity and creativity, with restaurant-quality meals at a fraction of the cost. After five years, staff members can take a four-week sabbatical anywhere in the world.

Equal Opportunity Employer

Epic is committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We believe that diverse teams design software that supports the delivery of quality care for all patients.