Technical Solutions Consultant, Android Connectivity and Communication Platforms

About the role

Our mission is to forge and scale deep technical alliances with the world's leading mobile carriers, acting as a crucial bridge between our products and the partner ecosystem. By blending technical expertise with strategic relationship management, you will dismantle barriers and accelerate service integration, ensuring a seamless, advanced communication experience for billions of users on Android and beyond.

Responsibilities

• Own the Partnership Lifecycle: Drive end-to-end technical execution for strategic partners (carriers, ECS providers, aggregators), leading launches, interoperability testing, and feature alignment for Android and cross-platform RCS technologies.
• Be the Expert: Serve as the trusted technical advisor for Android connectivity and RCS protocols, troubleshooting deep network issues and architecting innovative solutions.
• Bridge Product and Partners: Act as a critical conduit between partners and internal Engineering, Product, and Business teams, translating partner needs into actionable requirements.
• Drive Ecosystem Alignment: Collaborate globally to align partner roadmaps with cross-platform RCS services, providing integration support for a flawless user experience.
• Advocate Data and Engagement: Analyze key metrics to measure partnership health and deliver insights.
• Travel to partner sites for deep-dives and relationship building.

Requirements

• Bachelor’s degree or equivalent practical experience.
• 5 years of experience troubleshooting technical issues for internal/external partners or customers.
• 3 years of experience in either system design or reading code (e.g., Java, C++, Python).
• Experience in carrier networking infrastructure and mobile networks.

Qualifications

• 7 years of experience in solution engineering or architecture.
• 5 years of experience in stakeholder management, professional services, or technical consulting.
• 5 years of experience in a relevant field such as software engineering, product management, technical account management, or sales engineering.
• Deep experience with connectivity, IMS, telephony, RCS, IP Messaging, SIP, and other related communication protocols.
• Proficiency in foundational internet technologies like HTTP, TCP/IP, HTML, and JavaScript, along with experience in Unix/Linux environments.
• Excellent project management, leadership, and stakeholder management skills, with the ability to drive complex, multi-party initiatives forward.

Skills

• Technical expertise in carrier networking infrastructure and mobile networks.
• Strong understanding of Android connectivity and RCS protocols.
• Ability to troubleshoot deep network issues and architect innovative solutions.
• Effective communication and collaboration skills with partners and internal teams.
• Experience in stakeholder management and partnership lifecycle management.

Benefits

• Health, dental, vision, life, disability insurance.
• Retirement Benefits: 401(k) with company match.
• Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment.
• Sick Time: 40 hours/year (increased to 69 hours/year for Seattle) including 5 discretionary sick days per instance.
• Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks.
• Baby Bonding Leave: 18 weeks.
• Holidays: 13 paid days per year.

Pay

US: $152,000 - $222,000 (USD) + 15% bonus target + equity + benefits

Schedule

Full-time