Technical SME, Mechanical

About the role

We are seeking a Subject Matter Expert (SME) to join our site operations team. This role will provide technical knowledge, process, and tools to ensure continuous, reliable, and efficient operations of critical environments.

Responsibilities

• Drives operational standards and functional requirements in capital projects.
• Reviews and supports enhancements to equipment and systems for existing and new capital projects.
• Create Operations training and development content and sponsor training of operations personnel.
• Mentor and provide development support to high potential personnel cross-functionally.
• Provide technical analytical framework for site performance analytics, failure analysis, and issue resolution.
• Drive improvements in critical system performance, water and electrical usage efficiency, and critical infrastructure reliability.
• Monitor and drive adherence to Aligned approved Operations standards, policies, and procedures.
• Perform root cause analysis, lead incident deep-dives, and communicate subject matter expertise as needed to support customer communications.
• Develop BCP and Runbook standards for approval involving site management, vendor management, maintenance practices, alarm and incident management, and compliance.
• Provide project oversight and technical support for complex evolutions/activities as required.
• Forward vision: Involvement within industry and vendor interaction to be aware of industry leading technologies.

Qualifications

• 8+ years relevant mechanical industry experience or mechanical trade level.
• Bachelor’s degree in related field plus 4+ years relevant mechanical industry experience will be considered in lieu of 8+ years mechanical industry experience.
• Advanced experience with interpreting construction drawings and equipment specifications.
• Ability to analyze critical infrastructure sequence of operations, design parameters, alarms and indicators, and performance trends.
• System matter experience in the life cycle of data center operations from design, acceptance, operations, maintenance, troubleshooting, and event management.
• Expertise to create standards and programs required to ensure “best in breed” data center operations.
• Strong written and verbal communication skills.
• Strong customer service acumen.

Preferred Qualifications

• May travel at times up to 30%.

Competencies

• Adaptability
• Analytical
• Change Management
• Customer Service
• Dependability
• Design
• Diversity
• Ethics
• Innovation
• Interpersonal Skills
• Judgement
• Oral Communication
• Organizational Support
• Problem Solving
• Professionalism
• Safety and Security
• Strategic Thinking
• Teamwork

Physical Demands And Work Environment

• Frequently required to stand
• Frequently required to walk
• Continually required to sit
• Frequently required to utilize hand and finger dexterity
• Occasionally required to climb, balance, bend, stoop, kneel or crawl
• Continually required to talk or hear
• Frequent exposure to wet and/or humid conditions (non-weather)
• Continually work near moving mechanical parts
• Occasionally work in high, precarious places
• Occasionally work around fumes, airborne particles, or toxic chemicals
• Occasional exposure to outside weather conditions
• Occasional exposure to extreme heat or cold (non-weather)
• While performing the duties of this job, the noise level in the work environment is usually moderate.
• The employee must occasionally lift and /or move more than 50 pounds
• Continually work near moving mechanical parts
• Occasionally work in high, precarious places
• Occasionally work around fumes, airborne particles, or toxic chemicals
• Occasional exposure to outside weather conditions
• Occasional exposure to extreme heat or cold (non-weather)