Technical Operations SME

About the Company

Metrea delivers effects-as-a-service to national security partners across five domains and more than a dozen mission areas, including airborne ISR, electronic warfare, secure communications, aerial refueling, special air missions, aerial firefighting, and advanced simulation. We own the whole stack: designing, building, and operating turnkey capabilities that give our partners decisive, asymmetric advantage against rapidly evolving threats.

Our operating model is built around three interlocking pillars: Support Groups provide a global shared-service spanning people, finance, platform, operations, legal, and engagement; Core Groups develop and own mission capabilities end-to-end; and Market Groups apply a regional lens to ensure our capabilities align with the wicked problems that matter most to partners across the Americas, EMEA, and Asia-Pacific.

Headquartered in Washington, DC, with facilities across the United States, the United Kingdom, Continental Europe, and Asia-Pacific.

About the Group

The Electromagnetic and Cyber Group (EM&C) develops flexible and survivable advanced electronic warfare and secure communications equipment while providing the industry’s leading signals intelligence, electronic warfare, and cyber experts. Metrea specializes in signal classification, direction finding, advanced geolocation techniques, and waveform development, including waveforms for MANET and LPI/LPD applications. We also develop special-purpose radios for government customers and license DF and geolocation solutions to multiple OEMs.

About the Role

This role is responsible for providing technical operations expertise, mission support, research and development, and solution design in support of real-world ISR mission efforts.

Responsibilities

• Serve as a subject matter expert dedicated to identifying, developing, and delivering technical solutions in support of real-world ISR mission efforts.
• Serve as a command and control liaison between the customer and mission platforms.
• Conduct research and development on emerging technologies, equipment, and TTPs in support of operational solutions.
• Maintain and continuously improve personal technical proficiency in applicable technologies, TTPs, and equipment.
• Interface and coordinate with other Metrea entities, customers, external vendors, and attend applicable technical trade shows, workshops, and other events on behalf of Metrea.
• Strengthen technical proficiency and customer relationships by serving as an instructor for the department on an episodic basis.

Requirements

• 20 years’ experience in a similar role, including at least five overseas deployments with Special Operations Forces or the IC in a technical operations role (SI/EW operator, tactical Cyber operator, or equivalent).
• Above-average initiative and the ability to work independently with minimal supervision or guidance.
• Strong technical proficiency in Signals Intelligence, Electronic Warfare, and Cyberspace theory, operations, TTPs, equipment, and associated technologies, including but not limited to: LINUX, computer networking, antenna construction/employment, and HF/VHF/UHF, DMR, GSM, CDMA, UMTS, LTE, 802.11, and Bluetooth protocols.
• Experience and working proficiency in Human Intelligence/Counterintelligence TTPs.
• Ability to maintain and quickly gain proficiency on emerging technologies and TTPs.
• Strong communications skills and a solid command of the English language, both oral and written, with comfort in public speaking and briefing customers.

Qualifications

• FCC Amateur Radio Extra License.
• LINUX Academy fundamentals.
• Security Plus certification.
• Valid Driver’s License.

Benefits

• Comprehensive medical plan options.
• HSA/FSA accounts.
• Dental and vision coverage.
• 6% employer 401(k) match.
• Fully paid parental leave for all new parents.
• Generous PTO.
• Life and disability insurance.
• Long-term and Short-term disability coverage.
• AD&D Coverage.
• Pet Insurance.
• Employee Assistance Program.
• Subsidized gym membership/plans through Wellhub.

Work Authorization / Security Clearance

Applicants must be legally authorized to work in the United States and must be a U.S. citizen. An active TS clearance with eligibility to obtain a TS/SCI clearance is required at time of hire, and the ability to maintain it throughout employment. Candidates will be subject to a background investigation in accordance with federal requirements. Employment is contingent on meeting all clearance and adjudication requirements.

Schedule

This is a full-time exempt position with typical working hours of Monday through Friday, 8:00 a.m. to 5:00 p.m. Hours and work shifts may change in accordance with department and business needs. Exempt employees must have the ability to be on-call and available as business needs require.

Work Environment

This role operates in an environment that varies from a clerical, office setting using standard office equipment to austere settings with various weather and temperature conditions, including extreme heat, humidity, and cold.

Travel

Ability to travel up to 50%. Additional travel may be required based on business needs.

Company Values

At Metrea, our single core value is Rooted in Humility, and our four cornerstone attributes are Entrepreneurial, Systematic, Discerning, and Over-Deliver. These form what we call our Teammate Firmware. Just like technical firmware connects software and hardware, our Firmware is the constant interface between our mission and our people. It defines how we show up, how we work together, and how we solve complex problems. Our team Firmware creates a web-like, hyper-collaborative, dynamically hierarchical way of working that helps us adapt quickly, communicate openly, and distribute decision-making to where expertise actually lives.