Technical Operations Engineer
Two Six Technologies builds, deploys, and implements innovative products that solve the world’s most complex challenges. Through unrivaled collaboration and unwavering trust, we push the boundaries of what’s possible to empower our team and support our customers in building a safer global future.
About the role
Two Six Technologies is seeking a highly skilled Technical Operations Engineer to serve as a technical subject matter expert for our government customers and the military community in the Indo-Pacific region. This role requires a combination of technical expertise and customer interaction to ensure the successful deployment and operation of our developed warfighting solutions. The selected candidate must hold an Active Top Secret Clearance, be local to the DMV area, and be willing to work up to 5 days/week at a U.S. Government facility and/or the Two Six Herndon facility.
Responsibilities
- Utilize SQL to develop custom data visualizations to support mission requirements.
- Receive, analyze, preprocess, and ingest data into the product data model leveraging Python.
- Deploy, configure, and administer product servers on unclassified and classified networks in support of customer requirements.
- Provide customer support through on-site installation, diagnosis, troubleshooting, service, and repair of systems.
- Participate in the establishment, measurement, and achievement of customer metrics and satisfaction metrics.
- Understand and communicate client feature requests to project engineering teams and project support personnel.
- Perform project management functions for client engagements, including identification, scheduling, tracking, and reporting.
- Develop and write documentation as required.
- Brief and demonstrate company projects to a variety of customers (government and non-government agencies).
- Train and familiarize operators on equipment and systems developed by Two Six Technologies.
Requirements
- 5+ years of SQL for data processing and visualization.
- 2+ years of Kubernetes experience.
- Experience with scripting using Python or similar dynamic languages.
- Experience with deploying, managing, and troubleshooting servers on secure networks.
- Strong knowledge of cybersecurity tools and practices, specifically in a government or military context.
- Demonstrated problem-solving skills and ability to perform diagnostics and repairs on complex systems.
- Strong communication and customer service skills to effectively liaise with clients.
- Proven project management skills, including organizing and tracking project milestones.
- Ability and willingness to travel greater than 15%.
- Current Top Secret Clearance with ability to obtain a SCI.
Nice to Have
- Experience working in Non-Kinetic military communities (Cybersecurity, Space, or Electronic Warfare).
- Hands-on experience with Rancher for multi-cluster Kubernetes management, Argo CD for GitOps continuous delivery, and Harbor for secure artifact registry.
- Familiarity with web communication (APIs, web servers, oAuth, certificate validation).
- Experience with DevOps and/or Agile; Atlassian collaboration tools.
- Experience with Linux, AWS, Docker.
- Direct experience deploying complex AI architectures within federal, state, or local government IT environments, including compliance with strict security frameworks (e.g., FedRAMP, NIST).
- Strong understanding of tidy data principles to structure, clean, and transform messy, tabular datasets into analyst-ready formats.
- DoDD 8140 (former 8570) IAM/IAT level II or higher certification.
Benefits
- Medical, dental, and vision insurance.
- Life and disability insurance.
- Retirement benefits.
- Paid leave.
- Tuition assistance and professional development.
Pay
The projected salary range for this position is $110,000 - $180,000 USD annually. Salary is determined by factors including education, experience, knowledge, skills, geographic location, as well as contract-specific affordability and organizational requirements.