Technical Services Manager

About the role

The Technical Services Manager/Facility Manager leads strategic initiatives and operating standards to enhance business performance and elevate guest experiences.

Responsibilities

• Develop and lead a team of 3-6 hourly team members to exceed guest expectations
• Maintain, troubleshoot, and repair all facility equipment
• Perform scheduled and maintenance duties and respond to trouble calls
• Demonstrate proactive leadership to ensure positive guest experiences and provide hands-on training to technicians

Requirements

• 21+ years of age
• 3+ years of relevant experience in building maintenance; knowledge of bowling/pinsetters is a plus
• Ability to move lane maintenance equipment (approximately 250 lbs.), climb ladders, and perform necessary repairs and cleaning
• Proven leadership skills
• Ability to work in a fast-paced, noisy environment with distractions
• Effective communication skills, both oral and written

Perks

• Competitive salary
• Quarterly bonus program
• Health, Dental, Vision, Long & Short-term Disability coverage
• Employee Assistance Program
• Buster’s Legacy Fund (Supports team members during difficult times)
• 401K matching plan
• Free food and gameplay
• Fun work environment
• Double growth opportunities within two brands (Dave & Buster’s and Main Event Entertainment)

Pay

$72,521 - $85,319 annually

Schedule

Monday through Friday, 8 am to 6 pm, weekends and evenings as needed, and on call for emergencies during business hours