Technical Services Manager

Key Responsibilities

• Lead, coach, and develop engineering and maintenance teams.
• Translate plant strategy into clear roadmaps and project priorities.
• Build a culture of safety, problem solving, and continuous improvement.
• Allocate resources, manage budgets, and track project results.
• Own process design, validation, and optimization for existing production lines.
• Specify, select, install, and commission new equipment and tooling.
• Lead root cause analysis and corrective actions for downtime, scrap, and quality issues.
• Maintain accurate process documentation, work instructions, and standards.
• Evaluate workflows, takt time, line balance, and capacity utilization.
• Develop labor and machine standards and support staffing models.
• Lead plant layout planning and material flow optimization.
• Oversee maintenance strategy, staffing, and execution for production equipment and facilities.
• Develop preventive and predictive maintenance programs to improve uptime and reliability.
• Manage critical spares, repair practices, and vendor support.
• Support troubleshooting and long-term corrective actions for chronic equipment issues.
• Plan and manage facility upgrades, utilities, and infrastructure improvements.
• Evaluate compliance with safety, environmental, building, and regulatory requirements.
• Contribute to capital planning for equipment replacement and expansion projects.
• Collaborate with Product Engineering on design-for-manufacturability (DFM/DFA).
• Support APQP, PFMEA, control plans, process capability, and validation builds.
• Prepare processes, equipment, and staffing for ramp-up.
• Identify and deliver cost reduction through automation, productivity, and waste elimination.
• Support Statistical Process Control (SPC), capability studies, and structured problem solving.
• Track and report Key Performance Indicators (KPIs) such as Overall Equipment Effectiveness (OEE), downtime, scrap, labor utilization, maintenance metrics, and Return on Investment (ROI).

Qualifications

• Bachelor’s degree in Manufacturing, Industrial, Mechanical, Electrical, or related Engineering field.
• 8–10+ years in manufacturing environments with progressive responsibility.
• Prior leadership/supervisory experience.
• Demonstrated expertise in Lean, problem solving, and process improvement.
• Experience with equipment installation, troubleshooting, and maintenance practices.
• Strong project management and cross-functional collaboration skills.

Key Competencies

• Strategic and analytical thinker.
• Influential, collaborative leader.
• Strong sense of ownership and accountability.
• Results-driven with continuous improvement mindset.
• Leads by example.