Technical Services Field Supervisor III 1

Key Responsibilities

• Develops and supervises plans for efficient use of materials, equipment and employees.
• Trains operating personnel on product quality, features and benefits.
• Develops work processes to help meet or exceed Company goals & objectives as well as performance targets.
• Manages, trains and develops direct and indirect personnel.
• Makes sure pour schedules are monitored and QC presence is ensured on High Priority projects.
• Visits job sites, attends pre-pour meetings and calls on customers to promote value-added products, collect market and job information.
• Performs ongoing ACI & ASTM concrete and raw materials testing.
• Records test data, applies statistical quality control procedures.
• Evaluates data, writes reports and generates graphs and charts to validate or indicate deviations from existing standards.
• Evaluates existing quality or production standards and procedures, recommends modifications and leads their implementation.
• Reviews and supervises the work of Concrete Testing Services.
• Advises upper management on product development issues arising from product problems identified through technical support calls with customers.
• Ledges investigation of complaints, identifies possible causes, conducts further testing, proposes resolution and works with sales to resolve customer complaints.
• Leads Research and Development initiatives within the group, optimizing and improving the quality of current concrete mixes.
• Acts as a mentor to new or less experienced QC Field personnel relating to technical knowledge.
• Conducts audits and makes ongoing improvements to the Quality Performance System.
• Completes all required paperwork (reports, forms, letters, etc.).
• Conducts onsite safety observations.

Qualifications

• High School Diploma and Industry related certifications or equivalent education in a technical concrete college.
• 5+ Years related experience in Concrete Production and Testing or equivalent combination of education and experience.
• Must have the following certifications: ACI Level 1, IDOT Level 2.
• Knowledge of concrete production and testing.
• Strong organizational and time management skills.
• Excellent communication skills and the ability to work a flexible schedule.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Knowledge in Microsoft Office, Excel and Outlook.
• Familiarity with DOT regulations.

What's in it for you?

• Competitive wages, vacation and holiday time.
• Medical, dental, vision, disability and life insurance.
• RRSP and DC (CAN) and 401K (U.S.).
• Employee Assistance Program (EAP): confidential support for you and your family (CAN).
• Tuition reimbursement/assistance.
• Paid Maternity Leave Top Up Salary.
• Top Salary Range: $80,000-$90,000.

Our People

• We care about people - all people.
• We are dedicated to giving our employees a safe workplace, our neighbors a safe environment and our customers a high-quality and safe product.
• Safety first - and always!
• Our VC Way reflects who we are, inspiring us to unite our culture and be our best: Our Way of Being: ethical and respectful, Our Way of Working: together with excellence and Our Way of Thriving: with the courage to transform.

Inclusion and Equal Opportunity Employment

• We have a results-oriented culture that values being open, honest, and authentic.
• We are continually expanding our diverse and inclusive team by providing opportunities for everyone, regardless of race, ethnicity, age, gender, religion, sexual orientation, gender identity, gender expression, disability or economic status.
• A workplace where you can express your individuality and be your best self!