Technical Services Associate Manager

About the role

The Site Technical Associate Manager is accountable for the on-going technical support and improvement of existing infant formula products, and the qualification of new products and processes at the Wanamingo Supply Center.

Responsibilities

• Partners with the Operations, R&D (Research & Development), and Quality groups to ensure products are manufactured right the first time, from initial product qualification through on-going formula optimization.
• Works with manufacturing teams on the shop floor, to troubleshoot operational problems and drive manufacturing improvements, across both powder blending and packaging.
• Manages scale up and qualification plans for new products, following the Tech Transfer process with focus on technical due diligence and risk assessment.
• Develops validation protocols and reports to qualify manufacturing and cleaning processes.
• Interacts with FDA when onsite for audit as a subject matter expert.
• Leverages knowledge of unit operations and engineering principles to effectively troubleshoot processing and equipment issues.
• Uses business tools to investigate out of specification issues and recommend disposition of material.
• Affords assessments and implements improvements for Plant CIP / COP / Master Sanitation.
• Effectively communicates technical topics to key stakeholders, management, and team members to influence decisions.
• Identifies and implements cost reduction / productivity improvements.
• Sets technical standards for operations, maintenance, safety, and quality.
• Applies the understanding of HACCP (Hazard Analysis and Critical Control Points), GMPs (Good Manufacturing Practice) and regulatory requirements to process design and qualifications.
• Incorporates understanding of corporate safety and environmental standards into execution of product/process trials.
• Continuously improves factory operational and technical capabilities to achieve business goals.

Requirements

• Candidate will possess a degree in a chemical science discipline (Chemical Engineering, Food Science, Food Technology, or any related scientific field) along with 3+ years hands-on manufacturing support experience.
• Experience in manufacturing support is essential. Relevant manufacturing fields include infant formula, dairy products, nutritional food products and pharmaceuticals.
• Demonstrated competencies: problem solving, practical judgment, initiative/assertiveness, job knowledge, leadership, planning/organizing, attention to detail, sense of urgency/timing, creativity/innovation, and strong written and verbal communication skills.
• Understanding of regulatory and GMP (Good Manufacturing Practice) requirements for manufacturing infant formulas or other highly regulated product types is essential.
• Knowledge of nutritional products, food chemistry, analytical sampling and testing, and food / infant formula product formulation would be highly relevant.
• Experience in process qualification is essential. Creation and execution of qualification documentation.
• Familiarization with process engineering, micro sensitive equipment design, and process optimization would be useful.
• Experience in powder transport, powder blending, CIP, and powder packaging would be highly relevant.
• Candidate should have experience in technical writing, documentation, and technical presentations.
• Experience using statistical process control data to analyze situations and drive decision making is needed.
• Proficiency in computer software such as – Visio, Minitab, Microsoft Office, and other related work tools would be a benefit.

Skills for success

• Supply Chain Management
• Business Partnership
• Collaboration
• Partnership building
• Relationship management
• Productivity management
• Improve business processes
• Advanced analytics
• Data analytics
• Manufacturing excellence

Benefits

• Competitive salary range: USD $100,000.00 - $150,000.00
• Annual discretionary bonus
• Parental benefits
• Employee Assistance Program
• Life insurance
• Medical, prescription, dental, vision, and life and disability insurance
• Paid time off for vacation, sick, and Company recognized holidays
• 401(k) plan
• 16-week paid parental leave or 26 weeks for the birthing parent
• Adoption and fertility support
• Tuition reimbursement
• Discounts
• Many other benefits in line with the local market
• Global share plans
• Short-term incentives