Technical Service Technician

We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We need to parse the job posting. We need to remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions. Also remove "Watts In It For You" maybe benefits. We need to preserve substantive info. Let's extract sections: - About the role: The opening paragraph about Watts mission, what they do, etc. Could be considered "About the role" or "About the company". The instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can include "About the role" with description of mission and what they do. - Responsibilities: Primary Job Duties And Responsibilities list. Should be

• . - Requirements: Required Qualifications list. Should be
  • . - Qualifications: Preferred Qualifications list. Could be separate "Qualifications" maybe combine required and preferred? But we have both Required and Preferred. Could put "Requirements" for required qualifications, and "Preferred Qualifications" maybe as "Qualifications"? The instruction says use headings for Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we can have "Requirements" for required qualifications, "Qualifications" for preferred qualifications, maybe "Skills" for competencies? There's "General Applicable Company Competencies" which could be Skills. Also "Working Conditions" maybe not needed. "Physical Requirements" maybe not needed unless we have a section for that but not in list. We'll ignore if not matching headings. - Benefits: "Watts In It For You" section lists benefits. Should be included as Benefits heading. - Pay: "Pay Range" with hourly range. Should be included as Pay heading. - Schedule: Not explicitly mentioned; there is travel requirement 25% and remote work. No schedule like full-time/part-time. Not given, so we should not create Schedule section. - Skills: Could be from "General Applicable Company Competencies". We'll include Skills heading with those bullet points. We must not repeat job title as heading. No Job ID. We must not include filler like "commensurate with experience". Not present. We need to ensure we only output HTML fragment, no or . Use

    for each section heading, then content: either

    for prose or

    • for lists. We need to preserve all substantive information. Let's extract. About the role: The first paragraph: "We’re Watts. Together, we’re reimagining the future of water. We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource. What We Do For 150 years, Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world. We are at the forefront of innovation, working with cutting-edge technology to provide smart and connected, sustainable water solutions for the future. Watts is a leading brand with a quality reputation — and we have a dynamic future ahead." We can keep that as prose under About the role. Responsibilities: List from "Primary Job Duties And Responsibilities". Let's extract each bullet: - Communicate with customers, representatives or service technicians via telephone concerning product and service issues. - Troubleshoots all service-related customer complaints. - Participate in ongoing development trainings both onsite and external. - Support the creation of all technical service procedures and bulletin documentation. - Assist in maintaining Operations and Maintenance manuals. - Perform product/service-related training seminars for Representatives and Service Technicians at AERCO and in the field. - Visit customers to provide on-site troubleshooting of product or service problems. - Develop preventative maintenance procedures. - Act as a liaison between technical service and engineering as new troubleshooting requirements become necessary. - Maintain knowledge of plant processes, techniques, tools, materials, machines and equipment for plant tours. - Participate in cross-functional, new product and problem-solving teams as necessary. - Perform other related duties as assigned. - Assume responsibility for other projects and duties as assigned by Technical Services Supervisor. - Responsibility directly tied to Watts Value (Integrity, Accountability, Continuous Improvement, Transparency) - Travel Requirements: 25% Required Note: Travel requirement maybe separate but we can include as bullet. We'll output as
      • each. Requirements (Required Qualifications): List: - High school diploma or equivalent (GED). - 5 years of previous experience in the heating and domestic water heating industry. - Knowledge of electrical/electronic systems, communications, controls and hardware. - Knowledge of installation, operation and maintenance requirements with steam and gas fired equipment. - Understanding of and adherence to applicable laws, codes, policies, regulations, and safety practices and procedures, as applicable. - Must successfully establish employment eligibility and satisfactorily complete background checks, including drug screen, and required pre-employment testing as a condition of employment. We'll output as list. Qualifications (Preferred Qualifications): List: - Technical/vocational training in HVAC or mechanical systems. - HVAC certification. We'll output as list. Skills (General Applicable Company Competencies): List: - Commitment to Watts’ values of integrity, accountability, continuous improvement and innovation, and transparency. - Punctuality and dependability. - Ability to be flexible and adapt to changing work priorities and stressful conditions. - Adherence to all personnel policies, procedures, and standards of process as implemented by Watts. - Maintain productive and collaborative relationships with other Watts employees. - Adherence to Watts’ seven cultural beliefs: Growth Mindset, Customer-Focused Innovation, Constant Communication, Clear Goals, Collaborate Globally, Be Inclusive, and Take Action. We'll output as list. Benefits: From "Watts In It For You" section: - Competitive compensation based on your skills, qualifications and experience - Comprehensive medical and dental coverage, retirement benefits - Family building benefits, including paid maternity/paternity leave - 10 paid holidays and Paid Time Off - Continued professional development opportunities and educational reimbursement - Additional perks such as fitness reimbursements and employee discount programs - Learn more about our benefit offerings here: https://tapintowattsbenefits.com/ We should keep the link as is maybe within but not required; we can keep as plain text. Pay: "Pay Range The expected hourly range for this position is $36.60- $43.55. Actual compensation will be dependent upon individual skills, experience, qualifications, and applicable law." We'll output as

        . We should not include other boilerplate like "Nothing in this job description restricts Watts’ right..." etc. That's boilerplate legal; remove. Also remove "How We Work At Watts..." and EEO statement. Also remove "#LRemote". Also remove "Working Conditions" and "Physical Requirements" sections as they are not in allowed headings; but we could incorporate some into Skills? Probably better to omit as they are not requested headings. The instruction: "Prefer a few substantive sections over many thin ones." So we can omit Working Conditions and Physical Requirements. Now produce HTML fragment. Structure:

        About the role

        ...

        Responsibilities

        • ...
        ...

        Requirements

        ...

        Qualifications

        ...

        Skills

        ...

        Benefits

        ...

        Pay

        ...

        Make sure no extra whitespace issues. Let's craft the About the role paragraph exactly as given but maybe trim extra spaces. We'll copy: We’re Watts. Together, we’re reimagining the future of water. We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource. What We Do For 150 years, Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world. We are at the forefront of innovation, working with cutting-edge technology to provide smart and connected, sustainable water solutions for the future. Watts is a leading brand with a quality reputation — and we have a dynamic future ahead. Note there is a weird spacing: "What We Do For 150 years". We'll keep as is. Now Responsibilities bullets: ensure each bullet ends with period. List: - Communicate with customers, representatives or service technicians via telephone concerning product and service issues. - Troubleshoots all service-related customer complaints. - Participate in ongoing development trainings both onsite and external. - Support the creation of all technical service procedures and bulletin documentation. - Assist in maintaining Operations and Maintenance manuals. - Perform product/service-related training seminars for Representatives and Service Technicians at AERCO and in the field. - Visit customers to provide on-site troubleshooting of product or service problems. - Develop preventative maintenance procedures. - Act as a liaison between technical service and engineering as new troubleshooting requirements become necessary. - Maintain knowledge of plant processes, techniques, tools, materials, machines and equipment for plant tours. - Participate in cross-functional, new product and problem-solving teams as necessary. - Perform other related duties as assigned. - Assume responsibility for other projects and duties as assigned by Technical Services Supervisor. - Responsibility directly tied to Watts Value (Integrity, Accountability, Continuous Improvement, Transparency) - Travel Requirements: 25% Required Note: The last bullet maybe should be "Travel Requirements: 25% Required". We'll keep. Now Requirements bullets: - High school diploma or equivalent (GED). - 5 years of previous experience in the heating and domestic water heating industry. - Knowledge of electrical/electronic systems, communications, controls and hardware. - Knowledge of installation, operation and maintenance requirements with steam and gas fired equipment. - Understanding of and adherence to applicable laws, codes, policies, regulations, and safety practices and procedures, as applicable. - Must successfully establish employment eligibility and satisfactorily complete background checks, including drug screen, and required pre-employment testing as a condition of employment. Now Qualifications bullets: - Technical/vocational training in HVAC or mechanical systems. - HVAC certification. Now Skills bullets: - Commitment to Watts’ values of integrity, accountability, continuous improvement and innovation, and transparency. - Punctuality and dependability. - Ability to be flexible and adapt to changing work priorities and stressful conditions. - Adherence to all personnel policies, procedures, and standards of process as implemented by Watts. - Maintain productive and collaborative relationships with other Watts employees. - Adherence to Watts’ seven cultural beliefs: Growth Mindset, Customer-Focused Innovation, Constant Communication, Clear Goals, Collaborate Globally, Be Inclusive, and Take Action. Now Benefits bullets: - Competitive compensation based on your skills, qualifications and experience - Comprehensive medical and dental coverage, retirement benefits - Family building benefits, including paid maternity/paternity leave - 10 paid holidays and Paid Time Off - Continued professional development opportunities and educational reimbursement - Additional perks such as fitness reimbursements and employee discount programs - Learn more about our benefit offerings here: https://tapintowattsbenefits.com/ Note: Some bullets lack period at end; we can keep as is. Now Pay paragraph: The expected hourly range for this position is $36.60- $43.55. Actual compensation will be dependent upon individual skills, experience, qualifications, and applicable law. We could include the leading sentence "Pay Range" but we already have heading. So just the sentence. Now output. Check for any duplicated lines: none. Make sure not to include any extra text