Technical Service Representative - Las Vegas, NV

Primary Responsibilities

• Provide outstanding service to our clients.
• Ensure devices are working correctly and provide top-notch service at all times.
• Use electro-mechanical skills to repair devices.
• Achieve key productivity goals, including 5 gross calls per day, an efficiency rating of 50% or higher, response time commitments between 2-4 hours, and keeping parts costs to a minimum.

Skills and Qualifications

• Electro-mechanical experience including using a multi-meter to troubleshoot electrical circuits, and the ability to read and comprehend electrical schematics to properly troubleshoot systems.
• Past roles as a Military or Veteran with electro-mechanical experience, HVAC/Cable Internet technician, Electrician, Automotive Mechanic or Repair.
• Superior time management skills and reliability.
• Valid driver's license & appropriate insurance coverage.
• A Motor Vehicle Record (MVR) is included in our technician background check.

Additional Benefits

• Substantial growth opportunities for future career development within a supportive and collaborative company culture.
• Full medical/dental/vision, wellness credits, and a company contribution to a Health Savings Account.
• Paid time off, plus holidays and personal days.