Technical Service Representative
Uline · Glenview, IL · 2 wk ago
On-siteQuality AssuranceFull-time
Position Responsibilities
- Repair products returned by customers including packaging tools and equipment.
- Provide technical support to our customers through email and over the phone, offering solutions to prevent unnecessary product returns.
- Act as a resource for departments, answering questions and supporting their repair-related needs.
- Cook up parts and estimates for repairs.
Minimum Requirements
- A high school diploma or equivalent.
- A bachelor's degree preferred.
- Prior electrical and mechanical experience a plus.
- Two or more years of customer support experience a plus.
Benefits
- Complete health insurance coverage and a 401(k) with a 6% employer match that starts day one!
- Multiple bonus programs.
- Paid holidays and generous paid time off.
- Tuition Assistance Program that covers professional continuing education.
Employee Perks
- Best-in-class, clean, modern facilities.
- A first-class fitness center with complimentary personal trainers.
- Over four miles of beautifully maintained walking trails.
About Uline
Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.
Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening.
EEO/AA Employer/Vet/Disabled
EEO/AA Employer/Vet/Disabled
Links
Explore Uline.jobs to learn more!