Technical Service Representative

Key Job Responsibilities

• Troubleshoot electrical and mechanical issues on Electric Rope Shovels
• Perform preventative maintenance and on-site service support
• Aid with capital builds, component changeouts, and equipment overhauls
• Partner with mine personnel and Komatsu teams to ensure safe and efficient operation
• Assist electricians with installations and wiring of electric rope shovels
• Communicate effectively with coworkers and customers regarding equipment needs
• Lead issue resolution teams to research, document, and review product issues
• Lead machine troubleshooting, inspection, and audit teams
• Accurately report machine condition, repair/maintenance recommendations, time to repair/service, and recommended upgrades
• Facilitate development of maintenance strategies promoting safety, system reliability, and reduced unplanned downtime
• Assume project management responsibilities for major electrical field jobs
• Assist electricians with installations, wiring, and commissioning of equipment
• Communicate effectively with Customer Supervisors, Managers, Internal Employees, Engineering, and Product Support on customer needs

Qualifications/Requirements

• 2+ years of hands-on experience with Electric Rope Shovels
• Able to work 10-hour days, 6 days per week
• Prior mining or heavy equipment experience required
• Must understand how circuits work and be able to read and understand Electrical Schematics
• Must be knowledgeable in Electrical Theory and in the Electrical Field
• Must be prepared to perform Root Cause Analysis

Additional Information

United, we are on a journey towards a sustainable future that creates value together.

Diversity & Inclusion Commitment

We are committed to creating a workforce that is reflective of the communities we work and live in. We believe that our people are part of our shared purpose. We are authentic, ambitious, and innovative in our pursuit of Diversity & Inclusion.

Company Information

Komatsu is a world leader in manufacturing construction, mining, forestry, and industrial heavy equipment. Founded in 1921, Komatsu has a long history of quality, reliability, innovation, and excellence. Headquartered in Tokyo, Japan, Komatsu facilities, distributors and dealers are in more than 140 countries and employ more than 60,000 people. Komatsu offers a diverse and challenging work environment, where you can grow your skills and career, and contribute to a sustainable, clean-energy future.

If you are looking for a company that values your talent and potential, be a part of something big and join a team that is shaping the world!

If you want to learn more about Komatsu, please visit our website at https://www.komatsu.com/.