Technical Security Systems Specialist

About the role

The Technical Security Systems Specialist at AMAROK is responsible for configuring, programming, testing, and validating security system components to ensure they are fully prepared for customer deployment. This role supports the delivery of high-quality security solutions by programming and verifying cameras, network switches, wireless communication devices, and workstations while maintaining rigorous quality standards and accurate documentation.

Responsibilities

• Configure, program, test, and validate customer security systems, including cameras, workstations, network switches, and wireless equipment, for deployment.
• Review project documentation, customer requirements, and scopes of work to configure systems and prioritize assignments for production and installation timelines.
• Perform quality checks and troubleshoot hardware, software, networking, and configuration issues to ensure shipment readiness.
• Collaborate with Installation, Production, TAG (Technical Assistance Group), Research & Development, Warehouse, and Procurement to coordinate projects, resolve technical issues, and ensure successful execution.
• Provide technical support for programming and configuration issues during deployment and post-installation.
• Maintain accurate programming, configuration, firmware, and technical documentation to support operational consistency and future service.
• Participate in project planning, product development, engineering changes, and continuous improvement to enhance system quality and efficiency.

Qualifications

• Excellent verbal and written communication skills with the ability to collaborate effectively across teams and communicate technical information clearly.
• Ability to interpret technical documentation, wiring diagrams, and system specifications with accuracy and attention to detail.
• Associate's degree or equivalent from two-year college or technical school; or one to two years related experience and/or training; or equivalent combination of education and experience.

Benefits

• Health Benefits (Medical, Dental & Vision)
• Tuition Reimbursement Program
• Short & Long-term disability
• Life Insurance
• Flexible Spending Account (Section 125)
• Matching 401K retirement plan
• Career advancement
• Bonus opportunities
• Generous PTO

Pay

Hourly Compensation Range: $27.00-$30.00. Compensation is determined based on competitive market data, experience, skillset and geographical location.

Schedule

Working hours for this position are 9:00am-5:00pm EDT.