Technical Sales Specialist

This salary information serves as a general guideline. Final offers are based on various factors, including qualifications, skills, experience, and other job-related criteria.

Responsibilities

• Assist with customer quotes, bids, and product documentation.
• Provide basic applications support to our customers.
• Assist with parts and product costing, working closely with Manufacturing, Field Service and Engineering.
• Contact current customers to offer service, trade-ins, upgrades and set up appointments with Outside Sales as warranted.
• Maintain customer database, including qualifying and entering new leads.
• Collaborate with Sales and Marketing, communicating customer preferences, trends, and actions of competitors.
• Guide projects through manufacturing by tracking deadlines to meet delivery dates.
• Communicate with Sales Representatives as well as our Taiwan office to collect information and provide application support.

Requirements

• Bachelor’s degree in Electrical Engineering or equivalent years of technical product sales work experience.
• Inquisitive problem-solver with strong technical aptitude.
• Excellent verbal and written communication skills.
• Ability to multi-task, prioritize and manage time effectively.
• Motivated and energized by working in a team environment.
• Proficient with Microsoft Office tools, including advanced Excel skills.
• Familiarity with multiple video conferencing platforms.

Preferred Qualifications

• One to two years of inside sales or customer support experience with a technical product.
• Experience with an ERP/CRM, preferably INFOR.

Benefits

• Paid Time Off
• Health Insurance
• Health Savings Account (HSA)
• Dental Insurance
• Vision Insurance
• 401(K) with Roth option
• Life & Disability Insurance
• Tuition Reimbursement & Discretionary Profit-Sharing Bonus

Physical Demands

• Must be able to perform sedentary work, including sitting for extended periods of time.
• Ability to periodically stand, walk, crouch, stoop, bend, and reach across all planes.
• Ability to operate a computer and other office productivity equipment for extended periods of time.
• Specific vision abilities required include close vision, distance vision, and ability to adjust focus.
• May be required to lift and/or move objects up to 60 pounds, 0 - 10% of time.