Technical Sales Manager

Summary / Objective

The Technical Sales Manager is a key sales prospecting and business development role focused on industrial ingredients and custom seasonings. The primary responsibility is identifying and prospecting new business opportunities and driving growth within these sectors. This position works closely with the sales team, R&D, and Operations to support the development of tailored solutions for prospective clients and collaborates with various departments to optimize sales strategies and expand the customer base.

Responsibilities

• Identify and prospect new business opportunities for industrial ingredients and custom seasonings.
• Research market trends, analyze competitors, and gather market intelligence.
• Reach out to prospective clients through sales calls, cold calls, and trade interactions.
• Track progress through the sales pipeline and maintain accurate customer records in the CRM.
• Follow up on leads to convert them into long‑term business relationships.
• Maintain relationships with onboarded and existing clients.
• Report customer needs, problems, interests, and value insights to the organization.
• Collaborate on product development initiatives based on customer feedback.
• Utilize independent judgment to conduct market research and inform sales strategies.
• Maintain strong knowledge of ingredients and seasoning categories.
• Achieve KPI targets: customer touches (including unique customers), opportunities created (with value), and opportunities closed.

Requirements

• Proficiency with Microsoft Office Suite.
• 5+ years of experience in seasonings or food ingredient sales.
• Knowledge of the R&D cycle for food items.
• High school diploma or GED (additional knowledge of industrial ingredients, food manufacturing, or custom seasonings is an advantage).
• Familiarity with sales methodologies and B2B sales processes.
• Reports to: Director of Business Development.
• No supervisory responsibilities; backup support provided by Sales Support Representative.

Physical Requirements

• Ability to sit or stand for extended periods while performing office‑based tasks.
• Occasional lifting of office supplies, documents, or packages up to 25 pounds.
• Manual dexterity to operate office equipment such as computers, printers, and phones.
• Ability to move between office and warehouse areas when necessary.
• Occasional travel may be required for meetings or site visits.

Work Environment / Hours

Typically office‑based, with opportunities to collaborate with cross‑functional teams in a fast‑paced, dynamic setting. The office is equipped with modern tools and technology, including computers, phones, and software systems for data entry, communication, and reporting. Full‑time office hours are generally 8:30 am – 5:00 pm, Monday through Friday, with occasional overtime.