Technical Sales Engineer

About the role

We are seeking a motivated and customer-focused Technical Sales Engineer to join our growing team. In this role, you will provide technical expertise and support to the sales team and customers, ensuring successful integration and application of products. If you enjoy helping customers, solving problems, and working in a team-oriented environment, we'd love to hear from you.

Responsibilities

• Technical Expertise: Understand and communicate the technical features, benefits, and applications of b&m IP products; provide technical guidance and support for the sales team and customers; conduct product demonstrations, presentations, and training sessions.
• Pre-Sale Support: Assist the sales team in identifying customer needs and developing tailored solutions; collaborate with the sales team to create and deliver effective sales pitches and proposals; respond to technical queries from potential customers and provide detailed product information.
• Customer Engagement: Build and maintain strong relationships with customers by providing excellent technical support; conduct regular site visits to understand customer requirements and ensure product satisfaction; address and resolve technical issues that arise during the sales process.
• Market Presence: Dedicate a minimum of 2 days per week to field activities, engaging with current and prospective customers; conduct weekly customer visits to maintain a strong market presence; participate in industry events, trade shows, and conferences to promote company products and gather market insights.
• Product Integration: Work closely with customers to ensure successful product integration and application; offer recommendations for product improvements based on customer feedback; support testing and analysis of products and applications.
• Collaboration and Coordination: Collaborate with cross-functional teams, including R&D, product development, and marketing, to align product features and market needs; provide feedback from the field to help shape product development and marketing strategies; participate in internal meetings and contribute to overall sales and technical strategies.

Work Environment

Office/field-based with regular travel to meet with current and prospective customers; occasional attendance at industry events, trade shows, and conferences.

Preferred Qualifications

• Previous experience in technical sales, technical engineering, or a related role.
• Experience working with industrial products, fasteners, manufacturing, or distribution environments is a plus.

What Makes You Successful

• Customer-focused with a desire to build long-term relationships.
• Strong problem-solving skills and ability to identify customer needs.
• Self-motivated and able to manage multiple priorities effectively.
• Dependable, responsive, and committed to delivering exceptional service.

Why Join Us

• Opportunity to work with a supportive and collaborative team.
• Ongoing product and industry training.
• Stable and growing business environment.
• Opportunities for professional growth and career advancement.