Technical Sales Development Program

About the Program

Our comprehensive, 24-month, Atlanta, GA based Technical Sales Development Program (TSDP) will prepare you for a successful career in technical sales as an Account Manager (AM) or in sales engineering as a Sales Engineer (SE).

Role Overview

Account Manager (AM): Has a relentless drive to achieve results and is pivotal to Ciena's success. They are trusted partners and strategic thinkers with exceptional communication and negotiation skills. An AM focuses on strengthening connections with current customers and identifying new business opportunities.

Sales Engineer (SE): Serves as the technical bridge between Ciena's current and future customers. They engage with customers in a consultative capacity, utilizing their technical aptitude to design networks, cultivate sales and profitability within current accounts, and develop business strategies to drive new client opportunities by taking ownership of the prime technical relationship.

Program Experience

As a participant in this classroom-based and hands-on training program, you'll have ample opportunities for networking, mentoring, and coaching with engineers, architects, and other professional/technical personnel enterprise-wide. You'll not only work with our sophisticated technology, but you'll also learn how to prospect for new business, solve problems, and learn to understand what excellent customer service looks like. You'll undertake deep dives into:

• Ciena's product portfolios and organization
• Customer landscape
• Network and engineering design
• The end-to-end sales cycle
• Key functional groups such as Field Service, Technical Support, Professional Services, and Program Management

Requirements

• Bachelor's Degree in Engineering or Business

Preferred Qualifications

• Prior technical and/or sales co-op/work experience

Pay

$74,000 + 25% Target Commission

Benefits

• Medical, dental, and vision plans
• 401(K) with company matching
• Employee Stock Purchase Program (ESPP)
• Employee Assistance Program (EAP)
• Company-paid holidays
• Paid sick leave
• Vacation time
• Paid Family Leave and other leaves of absence as applicable