Technical Sales Associate - Heat Treat Services

About the role

If you are motivated to join a values-driven company, are a proven customer-focused service and sales professional, and like the pace of a smaller (but more nimble) company, join our team at Advanced Heat Treat Corp. (AHT) as our Technical Sales Associate.

Responsibilities

• Build and maintain strong, long-lasting customer relationships
• Collaborate with Marketing and follow up on leads provided from website traffic, email and direct mail campaigns, etc.
• Ensure pricing of all products meets expected profit margin and adjust pricing based on competition, supply and demand, etc.
• Attend the occasional tradeshow or conference to develop leads and continue professional growth
• Develop and execute strategic plans to achieve sales targets and expand our customer base
• Effectively communicate value propositions through in-person visits, email, phone calls, etc.
• Manage effective customer communication to ensure customer satisfaction
• Analyze statistics or other data from our CRM system to identify opportunities
• Cook up with operations manager to ensure orders are delivered and exceed customer expectations

Requirements

• Bachelor's Degree or equivalent in technical field preferred and 3+ years in industrial customer service or sales
• Prior heat treat and/or sales experience a plus
• This position has flexibility with on-site and remote work. Travel is expected 50% of the month.

Qualifications/Competencies

• Committed to AHT Family Values of Passion, Integrity, Teamwork, Service, Loyalty and Professionalism
• Highly organized and self-motivated, with very effective time management skills
• Project self-confidence, enthusiasm, and a positive "can do" attitude
• Strong listening and proven customer service skills
• Able to successfully negotiate agreements, terms and pricing
• Strong analytical, numerical and reasoning abilities
• Excellent interpersonal and written communication skills
• Ability to self-start and work with a high sense of urgency
• Display willingness to make decisions, exhibit sound and accurate judgement, and make timely decisions