Technical Sales and Field Service Engineer
Position Summary
Selling engineers are needed to grow business with existing customers and develop new business. This involves applications engineering, sales support, and field service work. The role requires training for 6-9 months in North Hampton, NH, depending on experience.
About the Role
Nation’s leading manufacturer of commercial kitchen ventilation systems, offering a complete solution of fans, heaters, ductwork, and HVAC equipment. Our mission is to provide the highest quality products and service to our users at the lowest possible price. CaptiveAire is committed to employee development, including professional engineering licenses and ongoing education through webinars and technical videos.
Why Work for CaptiveAire?
CaptiveAire is a leader in the industry for over 40 years with innovative technologies, unmatched service, competitive pricing, and rapid lead times. The company fosters a strong commitment to employee development and offers continuous learning opportunities.
What Our Employees Have to Say
Employees appreciate the freedom to take on new tasks independently, the entrepreneurial spirit, and the focus on end-user needs. They enjoy the balance between office work and direct customer interactions, and the opportunity to shape the business's growth.
A Day in the Life
- Outside sales meetings and calls to build relationships with existing and new customers
- Application engineering to apply CaptiveAire products using sound engineering principles
- Project management of installations in progress
- Service and technical support of existing equipment
- Developing the territory with presentations, visits, and expanding contacts
Primary Job Responsibilities
- Provide integrated application engineering and design support for a wide range of ventilation applications
- Work directly with Engineers, Contractors, End Users, and Food Service Dealers
- Daily tasks include inside sales support, application engineering, and outside sales
- Educate and promote CaptiveAire products to users in your market
- Research and develop new business opportunities with new and existing users
- Offer top-notch customer service and willingness to go above and beyond to serve the customer
- Ensure quick turnaround times
- Continuously evaluate and improve processes as well as the customer experience
Required Skills
- 0-5 years experience
- 4 year technical degree in a mechanical, electrical, construction, or science-oriented curriculum preferred
- Excellent computer, organizational, and communication/presentation skills
- Problem-solving with a passion for continuous learning
- Strong desire to interface with the customer
- Embrace new technologies and business savvy
- Passion for work with an aggressive nature to succeed
- Willingness to travel for various training opportunities
Benefits
- Medical, dental, and vision insurance
- Disability & life insurance based upon election of medical insurance
- 401k with employer match
- Paid holidays
- Paid time off (PTO) based upon tenure
- Flexible spending account (FSA)
- Tuition reimbursement, including for Professional Engineering (PE) License
- Relocation assistance
- Salary: $70k-$100k base, negotiable dependent on experience, with additional monthly bonus based on productivity and profits
Qualifications
Must be legally authorized to work in the United States. Captive-Aire Systems, Inc. is an equal opportunity employer.