Jobs · Information Technology · South Carolina

Technical Sales and Field Service Engineer

CaptiveAire Systems · Charleston, SC · 4 wk ago
Information TechnologyFull-time
We need to output HTML fragment with sections: Use

for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We need to parse the posting. Position Summary: "Seeking a driven and motivated engineer to join our sales team focusing on growing business with existing customers and developing new business. This position will involve applications engineering, sales support and field service work. Sales Engineers should be comfortable working in a result-driven, fast-paced environment. Position will involve extensive formalized training plus work under a mentor, developing skills and gaining an understanding of CaptiveAire products, how we go to market, application engineering processes etc. as well as business development and sales strategies." That's about the role. So we can have

About the role

with a

containing that summary. Then "Why Work for CaptiveAire?" includes description of company, mission, etc. Could be part of About the role? Might be separate but we only have limited headings. Could treat as About the role as well, but maybe we can create a section "About the company"? Not allowed headings list only those given. So we must fit into allowed headings. Could put company description under About the role as well. Then "What Our Employees Have To Say" is testimonials; could be part of About the role or maybe we could create a section "Benefits"? Not appropriate. Could include under About the role as prose. Then "A Day In The Life" describes typical tasks; could be part of Responsibilities. Then "Comments From Some Of Our Sales Engineers" also testimonials. Then "Primary Job Responsibilities" list bullet points. Then "Required Skills" list. Then "Benefits" list. Then "Salary $70k-$100k base..." that's Pay. Schedule? Not mentioned explicitly; there is mention of "Two to three full days per week in the office working on bids, one to two days on job sites, and dedicate another day to developing the territory." That is schedule info. So we can include Schedule section. Thus we will have sections: About the role, Responsibilities, Requirements (maybe combine Required Skills and qualifications?), Qualifications (maybe degree etc), Skills (maybe same as Required Skills?), Benefits, Pay, Schedule. We need to avoid duplication and filler. Use

  • for lists. We must preserve all substantive information, not invent or summarize away detail. Must not omit details like training, mentor, etc. We need to decide how to split content. Let's extract sections: About the role: include position summary, why work for captiveaire, employee testimonials, day in the life, comments from sales engineers? Might be too much but okay. Responsibilities: Primary Job Responsibilities bullet list. Requirements: maybe "0-5 years experience", "4 year technical degree in a mechanical, electrical, construction or science-oriented curriculum preferred", "If not already completed, expectation of FE Exam completion in area of study for engineering graduates within 6 months of employment". Also "MUST BE A “GO GETTER”!" maybe part of Requirements. Qualifications: maybe same as Requirements? But we need differentiate. Could treat Qualifications as education and experience, Skills as skills list. However the instruction says use headings only when posting has real specific content for it. We have content for Required Skills (list). We have content for education/experience (0-5 years experience, degree). Could put those under Requirements. Qualifications could be maybe "FE Exam expectation". But that's also a requirement. Might be overlapping. Better to follow typical job posting: Requirements (experience, education), Qualifications (maybe certifications), Skills (soft/hard). But we can decide. Let's map: - Experience: 0-5 years experience. - Education: 4 year technical degree in mechanical, electrical, construction or science-oriented curriculum preferred. - Certification: FE Exam completion expectation within 6 months. - Other: Must be a "GO GETTER!" (maybe attribute). Skills list: Excellent computer, organizational and communication/presentation skills; Problem solving with a passion for continuous learning; Strong desire to interface with the customer; Embrace new technologies and business savvy; Passion for work with aggressive nature to succeed; Willing to travel for various training opportunities. We could put those under Skills. Benefits: list given. Pay: Salary $70k-$100k base, negotiable dependent on experience, with additional monthly bonus based on productivity and profits. Schedule: Two to three full days per week in the office working on bids, one to two days on job sites, and dedicate another day to developing the territory. Now we need to ensure we don't repeat job title as heading. Not include Job ID etc. We must remove boilerplate: EEO statement, legal, etc. Also remove "Captive-Aire Systems, Inc. is proud to be an equal opportunity workplace..." and the TL1 #P1 etc. Also remove "Learn more about CaptiveAire and our products here" maybe not needed but it's a link; but it's not boilerplate? It's a call to action; maybe remove as it's like application instruction? It's not required. We'll remove. Also remove "To qualify, applicants must be legally authorized to work in the United States. At this time, we are not able to consider applicants that require sponsorship, now or in the future, for employment visa status." That's also boilerplate/legal; remove. Now produce HTML. Structure:

    About the role

    ... combine position summary, why work for captiveaire, employee testimonials, day in the life, comments from sales engineers.

    But we need to preserve all substantive information; we can't omit details like "Nation’s leading manufacturer..." etc. We'll include them in the paragraph. We must be careful not to create overly long paragraph but it's okay. Let's craft About the role paragraph: "Seeking a driven and motivated engineer to join our sales team focusing on growing business with existing customers and developing new business. This position will involve applications engineering, sales support and field service work. Sales Engineers should be comfortable working in a result-driven, fast-paced environment. Position will involve extensive formalized training plus work under a mentor, developing skills and gaining an understanding of CaptiveAire products, how we go to market, application engineering processes etc. as well as business development and sales strategies. CaptiveAire is the nation’s leading manufacturer of commercial kitchen ventilation systems, now offering a complete solution of fans, heaters, ductwork and HVAC equipment. Our primary purpose is to provide fully integrated, sustainable HVAC Systems. Leader in the industry for over 40 years with innovative technologies, unmatched service, competitive pricing, and rapid lead times. Mission: to provide the highest quality products and service to our users at the lowest possible price. Strong commitment to the development of our employees, including continuous education opportunities like sponsorship for Professional Engineering license and continuous education through weekly webinars and company developed technical videos. Employees note: 'There is never a day you don’t learn something new at CaptiveAire. I am able to learn something new due to the freedom to take on new tasks independently and problem solve. I love the mindset of continuous learning and pushing the bounds of your capabilities and knowledge. I love the people I work with and the in-office work environment. I love how CaptiveAire is all about connections, with customers, coworkers, end users, and everyone in between. One of the things I appreciate most about CaptiveAire is how strongly it embodies the entrepreneurial spirit. I’m empowered with the autonomy to manage my work independently, while also benefiting from the robust support and resources of a large, well-established company. CaptiveAire is fast-moving and no-nonsense. We operate differently than any other company that I've worked for with our decentralized structure. Quick action is taken when a good idea is presented. We are focused on end users where the rest of the industry is very short-sighted. We are on the front lines, actively changing the landscape of the HVAC industry.' A typical day includes outside sales meetings and calls to build relationships with existing and new customers, application engineering to apply our products using sound engineering principles, project management of installations in progress - managing schedules/plans to guarantee we can get equipment on site when the site needs it, in turn creating satisfied and returning customers, service and technical support of existing equipment, supporting end users to maintain high levels of customer service, from assisting contractors with wiring on site to remote troubleshooting for staff in the kitchen. Typically two to three full days per week in the office working on bids, one to two days on job sites, and dedicate another day to developing the territory. Territory development may include giving presentations to the engineering community, visiting new customers, or expanding contacts with an existing account. Sales engineers share: 'Every day I get to help someone. Whether it's an engineer with a design, a contractor with a troubleshooting issue, or an end user looking for help to obtain better indoor air quality. I get to use my engineering skills, people skills and business skills every day. Our main "role" is not to sell products but to provide solutions - kitchen ventilation solutions, commercial ventilation solutions, heating/air conditioning solutions. I enjoy getting to work directly with end users and helping them complete their business goals. Attending a soft opening after completing a full design-build project with an owner is rewarding. I love the balance between working on designs in the office and also having that face to face interaction with our customers. It's awesome to handle the design phase of a project, then also take charge of the procurement process with the end user/customer and lastly watch our equipment perform as designed once installed and the project is complete. I also love the growth aspect of my role, I enjoy molding and shaping our business in order to set it up for success and then see the value we are adding to the market.'" That seems to capture all. Now Responsibilities: Use
    • for each bullet from Primary Job Responsibilities. List: - Provide integrated application engineering and design support for a wide range of ventilation applications with the goal of providing sustainable products and the latest technologies best designed to meet the customers’ needs. - Work directly with Engineers, Contractors, End Users, and Food Service Dealers. - Daily tasks include inside sales support, application engineering and outside sales. - Responsibilities will vary and may include presentations, quotes, submittals, technical product support, job site visits and hands on troubleshooting as needed. - Educate and promote CaptiveAire products to users in your market. This includes conference calls, meetings, organizing presentations, and product demos. - Research and develop new business opportunities with new and existing users. - Top notch customer service and willingness to go above and beyond to serve the customer. - Quick turnaround times a priority. - Continuously evaluate and improve processes as well as the customer experience. Now Requirements: include experience, education, FE exam expectation, "GO GETTER". Could be bullet list. - 0-5 years experience. - 4 year technical degree in a mechanical, electrical, construction or science-oriented curriculum preferred. - If not already completed, expectation of FE Exam completion in area of study for engineering graduates within 6 months of employment with CaptiveAire. - MUST BE A “GO GETTER”! Now Skills: list from Required Skills. - Excellent computer, organizational and communication/presentation skills - Problem solving with a passion for continuous learning - Strong desire to interface with the customer - Embrace new technologies and business savvy - Passion for work with aggressive nature to succeed - Willing to travel for various training opportunities Now Benefits: list. - Medical, dental and vision insurance - Disability & life insurance based upon election of medical insurance - 401k with employer match - Paid holidays - Paid time off (PTO) based upon tenure - Flexible spending account (FSA) - Tuition reimbursement, including for Professional Engineering (PE) License - Relocation assistance Now Pay: paragraph. - Salary $70k-$100k base, negotiable dependent on experience, with additional monthly bonus based on productivity and profits. Now Schedule: paragraph. - Two to

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