Technical Reader - School Age

About the role

This support staff position works with the Student Services Division supporting four center-based schools: Child and Career Development Center Coatesville, Child and Career Development Center Great Valley, Child and Career Development Center Engle Campus, and Chester County Learning Center. The position is responsible for reviewing and approving electronic logs submitted by staff regarding services provided, monitoring that logs have all necessary components completed and that time reported is consistent with contracted services. This position is located at the Educational Services Center in Downingtown, PA.

Responsibilities

• Access online databases and approve daily submission of electronic logs by staff in a timely and accurate manner; upload required documents
• Update databases as clients are enrolled and exited; create new accounts for staff as required
• Monitor that all necessary components of logs have been completed and communicate with staff to make necessary corrections
• Communicate with case managers regarding consistent compliance issues
• Audit data by completing weekly/monthly reports to monitor for entry errors and ensure compliance with current state and federal regulations
• Prepare and submit required reports to districts, state, and federal agencies
• Function as primary contact with IT regarding database revisions and technical issues; collaborate with IT and payroll departments on staff payroll issues related to database data
• Develop systems/charts/graphs/projections to track targeted data to improve programmatic efficiency
• Develop systems and procedures to train staff to maintain integrity of all data entered into database systems
• Attend and facilitate trainings and meetings to develop and implement new procedures to ensure accurate data
• Assist in clerical duties associated with logs to the amount and extent needed programmatically
• Perform day-to-day case maintenance, including all clerical responsibilities related to promptness of packet submission and receipt of service authorization from all identified funders/insurances
• Assist in clerical duties associated with H&CS Training to the amount and extent needed programmatically
• Support and coordinate with other technical readers as needed for special projects and/or heavy workload periods
• Perform additional duties as needed and specified by new mandates and requirements
• Provide guidance and training to staff in the use of various computer application programs: word processing, database, spreadsheets, and other computer applications

Qualifications

• High School Diploma
• Experience using various databases

Skills

• Demonstrated organizational skills
• Ability to communicate clearly and concisely both orally and in writing
• Skilled in supporting staff to properly meet their responsibilities
• Skilled in Microsoft Office Word and Excel

Pay

Support Staff, Level 11, Nonexempt: $24.82/hr. to $32.90/hr.; rate determined by years of experience in a similar role

Schedule

Monday - Friday; 7.5 hrs/day; 260 days/year