Technical Project Manager - Client Service Delivery

About the Role

We are seeking a highly skilled technical Project Manager to join the client service team. This is a dual-faceted role combining client-facing service delivery and technical hands-on work. The ideal candidate will manage all client communications, drive the overall delivery schedule, design and implement innovative integration solutions, and ensure successful project outcomes. This role involves close collaboration with clients, sales teams, and other stakeholders, as well as driving and managing engineering threads to deliver projects on time.

Responsibilities

• Manage and drive client communications throughout the entire delivery process, aligning different client stakeholders to ensure projects are delivered successfully without delay.
• Work closely with clients, sales teams, and other stakeholders to ensure successful project outcomes.
• Understand the client's product and business logic to recommend the best solution that addresses specific client needs, providing strong solution and consulting services.
• Take the project management role to ensure the client onboarding project runs as expected and under control.
• Provide technical expertise and guidance throughout the implementation and deployment phases to integrate with client systems.
• Work closely with product and engineering teams to ensure seamless integration of new features and technologies into existing systems.
• Stay updated on financial services industry trends and emerging technologies to continuously improve solutions and offerings.
• Conduct presentations and demonstrations of proposed solutions to clients and stakeholders.

Requirements

• Bachelor's degree in Computer Science, Engineering, or a related field.
• Proven experience as a technical Project Manager or in a similar technical role.
• Strong understanding of software development, system architecture, and integration principles.
• Strong solutioning skills on SaaS platform data integration.
• Excellent communication and interpersonal skills, with the ability to explain complex technical concepts to non-technical audiences.
• Strong client-facing communication skills and consultant/client management capabilities.
• Ability to work collaboratively in a team environment and manage multiple projects simultaneously.
• Creative problem-solving skills and a results-oriented mindset.
• Knowledge of anti-fraud in the Financial or internet industry will be a plus.
• Experience in real-time computing, big data, or machine learning will be a plus.

Benefits

• Health Insurance
• PTO

Pay

The expected base salary range for this role is $100,000 – $150,000 per year, depending on experience, skills, and location. This position may also be eligible for bonus, equity, and benefits.