Technical Project Manager

About the Role

We are seeking an experienced Technical Project Manager to lead and coordinate complex technical projects, particularly in retail management software and network infrastructure. This is a 12-month contract position with possible extension, based onsite in Pleasanton, CA.

Responsibilities

• Lead and manage complex technical projects from conception to completion.
• Collaborate with engineering leaders to develop and implement zone maps.
• Oversee projects in network infrastructure (WiFi, routers, etc.) and retail management software.
• Create and maintain detailed project plans, including scope, objectives, timelines, milestones, and resource allocation.
• Facilitate cross-team collaboration and ensure alignment toward common program goals.
• Coordinate with vendors and external partners to drive project deliverables.
• Develop risk management strategies; proactively identify, assess, and mitigate project risks.
• Maintain project quality standards through rigorous validation and testing.
• Continuously improve project management processes, tools, and methodologies.
• Act as the primary point of contact for project stakeholders, providing regular status updates and ensuring effective communication across technical and non-technical teams.
• Utilize project management tools (JIRA, MS Project, ServiceNow, Asana) and track resources efficiently (MS Excel, Jira).
• Monitor project forecasts, actualization, and analyze resource needs.
• Manage service improvement and ensure continuous integration and delivery.

Requirements

• Proven experience managing and delivering complex technical projects.
• Prior experience in network infrastructure, retail management software, ServiceNow, Jira, and MS Project.
• Strong track record of managing cross-functional teams and stakeholder expectations.
• Proficient in resource coordination and vendor management.
• Skilled in project management tools: JIRA, MS Project, ServiceNow, Asana, MS Excel.
• Ability to generate and maintain detailed project documentation and forecasts.
• Strong problem-solving skills and the ability to resolve project impediments.
• Excellent verbal and written communication skills to facilitate effective stakeholder engagement.
• Experience in continuous process improvement and cross-team collaboration.

Pay

$80–$96.42 per hour on W2 (rate dependent on experience).

Benefits

• Comprehensive healthcare coverage (medical, dental, and vision plans).
• Supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity).
• 401(k)-retirement savings.
• Life and disability insurance.
• Employee assistance program and legal support.
• Auto, home, and pet insurance.
• Employee discounts with preferred vendors.

Location: Pleasanton, CA 94588 (onsite).