Technical Project Manager

About the role

Join our dynamic team to innovate and drive technology advancements, contributing to significant business growth and client success. As a member of the Securities Service Technology Project Execution team, you will execute projects on modernization and AWS cloud adoption. You will work with application development, Global Technology Infrastructure, SRE / Production Management, Information Security Management, Engineers & Architects, and cross-functional teams to deliver on project requirements.

Responsibilities

• Develop and execute end-to-end project plans that translate technical and operational objectives into clear scope, milestones, resourcing, and timelines.
• Drive delivery across multiple concurrent projects, prioritizing work and unblocking teams to achieve measurable outcomes.
• Identify and mitigate delivery, technology, and operational risks by implementing actionable risk management strategies.
• Maintain a portfolio of projects and operational risk metrics, including key risk indicators aligned to cybersecurity, vulnerability, recovery, resiliency, and capacity.
• Use enterprise-authorized AI capabilities within the work environment to accelerate project planning and risk synthesis (e.g., drafting plans, RAID, and status narratives), validating outputs and handling data according to sensitivity requirements.
• Promote reuse-first, AI-assisted practices for project governance artifacts and reporting, ensuring human review and alignment to delivery standards.
• Monitor dashboards and reporting to surface trends, escalate issues, and drive corrective actions with partner teams.
• Write clear, evidence-based investigations and status updates that support governance and monthly leadership reviews.
• Partner with application development, infrastructure, site reliability and production management, and information security to deliver infrastructure and application requirements.
• Facilitate modernization efforts that improve how applications are designed, managed, and operated, including cloud adoption initiatives.
• Track project costs and progress for hardware and software upgrades, ensuring transparency of delivery and spend.
• Influence stakeholders and decision makers to resolve trade-offs, adapt plans, and maintain alignment to goals and controls.
• Support evaluation of relevant platforms, tools, and vendor products to enable effective implementation decisions.

Requirements

• 3+ years of experience or equivalent expertise in technical program or project management leading complex technology projects.
• Demonstrated ability to lead through the full project lifecycle, including adapting to change and influencing decision makers.
• Proven stakeholder management skills, with a track record of building productive working relationships across teams.
• Strong technical fluency, with familiarity in relevant platforms, software tools, and technologies used by engineering and infrastructure teams such as M365, Jira, Confluence, Verum, and ServiceNow.
• Experience identifying, tracking, and mitigating project risks and delivery roadblocks.
• Experience developing and maintaining project plans, including scope, timelines, and resource coordination.
• Ability to manage multiple priorities with strong organization, communication, and follow-through.
• Experience producing clear project reporting, including status updates and written investigations.
• Experience working in the Technology industry or software engineering.
• Ability to review and validate AI-assisted plans, risks, and recommendations before use, escalating when uncertain and following data handling expectations.
• Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support technical program management workflows with strong validation habits and awareness of data sensitivity.

Preferred Qualifications

• Experience managing operational risk controls and resiliency-related initiatives (for example, recovery, vulnerability, and capacity measures).
• Financial services experience with comfort operating in a complex, highly governed environment.
• Experience partnering with global teams in a global delivery environment.

Benefits

• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

Additional details about total compensation and benefits will be provided during the hiring process.