Technical Project Manager

About the role

Progress on your journey to success! ECLARO is currently recruiting for a Technical Project Manager in the Menlo Park, CA area for one of our clients. ECLARO’s client is a leading provider of healthcare workforce software and solutions. If you’re up to the challenge, then take a chance at this rewarding opportunity!

Responsibilities

• Project Management: Manage new build deployments, expansions, retrofits, and decommissions.
• Create and maintain tasks related to site infrastructure creation and installation.
• Assist with the procurement process: review quotes and manage PR / approvals workflow.
• Track critical dates and report possible impacts to project timelines.
• Monitor delivery status for equipment shipments and circuit orders.
• Create and maintain project checklists, deployment templates, and vendor resource planning.
• Apply technology standards throughout the design phase and verify consistent application across the project lifecycle.
• Provide day-to-day coordination and quality assurance.
• Assist with forecast and budget inputs.
• Circuit Provisioning Services: Manage implementation processes for POPs and DCs, verifying the accuracy of order requirements and coordinating with outside vendors, agents, and carriers.
• Support local voice telecommunications including POTS, Trunks, PRI, T1s, DIDs, Toll Free, Integrated Voice / Data, VoIP, fiber, POP, and data center environments.
• Troubleshoot potential or real service issues at Layers 1-3, initiating and supporting escalations.
• Turn up circuits and migrate traffic; run validation checks and conduct Operations turnover.
• Place and track multiple order types simultaneously, monitoring order flow across departments.
• Coordinate site survey, facility installation, equipment install, and LNP dates; serve as primary point of contact throughout.
• Track critical dates for circuit installations, equipment installation, number porting, and move targets.
• Manage Cancellation / Disconnect Orders and confirm service termination and billing cessation.
• Execute POP Builds, Hardware Augments / Moves, WAN circuit cutovers, and circuit documentation updates.
• Document rack elevations, new space, and circuit details in Salesforce / Gaudi and upload to Wikis.

Skills

• Circuit / Telecom Procurement experience would be a big help as well.

Benefits

• 401k Retirement Savings Plan administered by Merrill Lynch
• Commuter Check Pretax Commuter Benefits
• Eligibility to purchase Medical, Dental & Vision Insurance through ECLARO