Technical Project Coordinator
Haystack · United States · 2 wk ago
RemoteRemoteInformation TechnologyFull-time
About the role
A world-leading federal partner dedicated to supporting mission-critical programs across national security, defense, and public service delivery is seeking a skilled professional to coordinate high-volume technical projects.
Responsibilities
- Coordinate high-volume technical projects across infrastructure, cloud, network, endpoint, and IT service management teams
- Provide centralized project visibility, risk management, and release coordination
- Develop and deliver clear stakeholder communications, including outage notifications and project status updates
- Ensure timely and accurate updates to program and technical artifacts, such as architecture diagrams and SOPs
- Support Program Management by coordinating monthly special projects across various IT teams
- Flex into hands-on technical support during periods of reduced coordination demand
Requirements
- Ability to obtain and maintain a Public Trust clearance
- Bachelor's degree in Information Systems, Computer Science, Engineering, or a related field, or equivalent work experience
- 7+ years supporting IT operations, technical project coordination, or systems analysis in complex enterprise environments
- Experience coordinating IT infrastructure, cloud, network, and endpoint projects in an O&M environment
- Working knowledge of IT Service Management (ITSM), change, configuration, and release management processes
- Strong written and verbal communication skills for executive-level and technical stakeholders
Benefits
- Opportunity to contribute to high-impact solutions at a national scale
- Collaborative, mission-driven organization with a focus on teamwork and professional growth
- Investment in workforce through training, education, and career development
- Chance to work with agency-approved tools like ServiceNow and SharePoint