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Technical Program & Project Management Specialist

HTC Global Services · Dearborn, MI · 3 wk ago
HybridFull-time

About the role

We are seeking an experienced and highly organized SAP Project Manager to lead the planning, execution, and delivery of SAP implementation, upgrade, rollout, and support projects. The ideal candidate will have strong SAP program and project management expertise along with hands-on experience using JIRA for agile project tracking, sprint planning, reporting, and cross-functional collaboration. This role will support structured SAP methodologies and agile delivery practices while ensuring transparency, accountability, and timely delivery across project workstreams. HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You’ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.

Responsibilities

  • Support governance activities for large-scale SAP S/4HANA programs.
  • Lead tactical activities and support overall strategic program objectives.
  • Manage epics, sub-epics, and features for product groups in JIRA.
  • Assess issues, risks, and opportunities and support resolution activities.
  • Track scope changes and manage change-control processes.
  • Manage program-level CRAID logs covering change requests, risks, assumptions, issues, and decisions.
  • Support the gathering and review of metrics for major releases and production releases.
  • Support quarterly Program Increment (PI) planning and facilitate related logistics, breakout sessions, presentations, and workshops.
  • Support and manage integration points between ERP modules and legacy or third-party systems.
  • Prepare product teams for PI planning events.
  • Consolidate product-line iteration reviews into product-group iteration reviews and retrospectives.
  • Coordinate product-team activities and track scope, timelines, and release management.
  • Coordinate release activities including cutover, testing cycles, training programs, and data readiness.
  • Support resolution of dependencies with product managers and foundational product teams.
  • Remove blockers and impediments by ensuring issues are brought to the appropriate governance forums.
  • Facilitate lessons learned and transition projects to steady-state support and operations.
  • Lead end-to-end SAP projects, including implementations, upgrades, rollouts, support enhancements, S/4HANA migrations, module deployments, and integration initiatives.
  • Develop and maintain project plans, timelines, resource allocations, budgets, and risk registers.
  • Own and administer JIRA boards, including epics, user stories, tasks, subtasks, backlogs, workflows, dashboards, and custom fields.
  • Manage project governance activities, including status reporting, steering committee updates, RAID logs, and change management.
  • Drive continuous improvement of project management practices, JIRA usage standards, and reporting templates.

Requirements

  • Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.
  • 3+ years of experience managing SAP projects in a project management capacity, including implementation, upgrade, or support projects.
  • 6 years of experience in IT.
  • 3 years of program management experience.

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