Technical Program & Project Management Specialist

About the role

Serve as Scrum Master / Agile Project Manager for BOBM IT initiatives, driving delivery across SAP, integration, production support, and business workstreams. Lead end-to-end IT project planning, execution, monitoring, and closure for complex SAP and BOBM application initiatives.

Responsibilities

• Facilitate Agile ceremonies including sprint planning, daily stand-ups, backlog refinement, sprint reviews, and retrospectives.
• Partner with product owners, business leads, technical teams, and vendors to prioritize backlogs, define sprint goals, and remove delivery impediments.
• Track sprint progress, release readiness, dependencies, risks, issues, and action items using tools such as JIRA, SAP Cloud ALM (CALM), and ServiceNow.
• Promote Agile best practices, continuous improvement, transparency, and accountability across cross-functional teams.
• Develop and maintain project plans, integrated timelines, milestone trackers, dependency maps, resource plans, and delivery roadmaps.
• Manage scope, schedule, budget awareness, risks, issues, decisions, and change impacts across business and technical stakeholders.
• Coordinate with BOBM, Accenture, SAP, and third-party vendors to ensure timely delivery of commitments and resolution of blockers.
• Ensure project documentation, meeting notes, action items, approvals, and governance artifacts are accurate, current, and audit-ready.
• Prepare leadership reporting, status updates, burndown metrics, RAID logs, and delivery dashboards for stakeholders.
• Coordinate delivery across HR, Finance, MDM, Purchasing, Supply Chain Collaboration, Warehouse, and other SAP-integrated business functions.
• Partner with functional and technical teams to align requirements, integration dependencies, testing needs, deployment readiness, and cutover activities.
• Translate business needs into clear delivery plans, user stories, acceptance criteria, and actionable team tasks where appropriate.
• Facilitate cross-team communication to ensure alignment between business priorities, technical constraints, and operational readiness.
• Coordinate testing activities including SIT, UAT, defect triage, retesting, sign-offs, and release readiness checkpoints.
• Support change management activities including training coordination, stakeholder communications, job aids, and deployment support materials.
• Ensure impacted users and support teams are prepared for process, system, and operational changes before go-live.
• Work closely with BOBM stakeholders, Accenture, SAP, and third-party vendors to drive alignment, issue resolution, and successful delivery outcomes.
• Identify delivery risks early, escalate appropriately, and drive mitigation plans to protect timeline, scope, and business readiness.
• Continuously improve Agile processes, project governance practices, communication routines, and delivery execution across teams.

Requirements

• 6 years of experience in IT.
• 3 years of experience in Program Management.
• Expertise in Project Management.
• Bachelor's Degree.

Skills

• Required: Project Manager, Scrum (Software Development), Agile Software Development.
• Preferred: SAP Experience.

Benefits

• Medical and Dental (FastTek pays majority of the medical program).
• Vision.
• Personal Time Off (PTO) Program.
• Long Term Disability (100% paid).
• Life Insurance (100% paid).
• 401(k) with immediate vesting and 3% (of salary) dollar-for-dollar match.
• Lucrative employee referral program.
• Employee recognition culture.

FastTek Global was named one of the Top Work Places in Michigan by the Detroit Free Press from 2013 to 2023.